Using the Sun Business Process Manager Worklist Manager for User Activities

ProcedureTo define task escalation

  1. On the Worklist Manager window, click the Timeouts tab.

    The Timeouts page appears, as shown in Figure 12.

    Figure 12 Worklist Manager Window: Timeouts Tab

    Figure shows the Timeouts tab of the Worklist Manager
window.

  2. Click the Enabled checkbox.

  3. To set a duration for escalation, do the following:

    1. In the Alarm Type field, select Static Duration.

    2. Enter the duration in the fields provided.

      Figure 13. specifies that the task must be completed in just under one week before it is escalated.

      Figure 13 Static Duration Fields

      Figure shows the fields to define for static duration
timeouts on the Worklist Manager.

  4. To set a deadline for the escalation, do the following:

    1. In the Alarm Type field, select Static Deadline.

    2. Enter the deadline in the fields provided.

      Figure 14 specifies that the task must be completed before midnight on the last day of February, 2007.

      Figure 14 Static Deadline Fields

      Figure shows a sample static duration timout configuration.

  5. Continue to Exposing User Activity Values to Sun VPD Pages, or click OK if you are done defining the expression.