Contents

Sun StorEdge trademark 3000 Family Installation, Operation, and Service Manual

Sun StorEdge 3310 SCSI Array

816-7290-19

Contents

How This Book Is Organized

Using UNIX Commands

Typographic Conventions

Related Documentation

Accessing Sun Documentation

Contacting Sun Technical Support

508 Accessibility Features

Sun Welcomes Your Comments

1. Product and Architecture Overview

1.1 Sun StorEdge 3310 SCSI Arrays

1.2 Array Configurations

1.3 SCSI Architecture

1.3.1 Redundant Configuration Considerations

1.4 Device Identification

1.5 Field-Replaceable Units (FRUs)

1.5.1 Power and Fan Modules

1.6 Interoperability

1.7 Additional Software Tools

2. Site Planning

2.1 Customer Obligations

2.2 Safety Precautions

2.3 Environmental Requirements

2.3.1 Electromagnetic Compatibility (EMC)

2.4 Electrical and Power Specifications

2.5 Physical Specifications

2.6.1 Rack Placement

2.6.2 Tabletop Placement

2.7 Console and Other Requirements

2.8 Preinstallation Worksheet

3. Unpacking Your SCSI Array

3.1 Opening Your Package

3.2 Checking the Sun StorEdge 3310 SCSI Array Package Contents

3.3 Field-Replaceable Units

3.4 Customer-Provided Cables

3.5 Mounting Your Array in a Rack or Cabinet

4. Connecting Your SCSI Array

4.1 Converting Your Front Bezel Locks So the Keys Cannot Be Removed

4.2 Hardware Connections

4.3 Connecting the Chassis to an AC Power Outlet

4.4 Connecting the Chassis to DC Power Outlets

4.5 Powering Up and Checking LEDs

4.6 Single-Bus and Split-Bus Configurations

4.6.1 Default Channel Settings

4.7 Connecting Cables for a Single-Bus Configuration

4.8 Connecting Cables for a Split-Bus Configuration

4.8.1 Standard Cabling Scenarios

4.9 Connecting Ports to Hosts

4.9.1 Connecting a Sun StorEdge 3310 RAID Array

4.10 Cabling to Expansion Units

4.10.1 Cabling to One Expansion Unit

4.10.2 Cabling to Two Expansion Units

4.10.3 Adding an Expansion Unit to an Existing RAID Array

4.11 Establishing Communications With An Array

4.11.1 Determining the Default IP Address

4.11.2 Configuring the RS-232 Serial Port Connection

4.11.3 Manually Setting a Static IP Address

4.12 Setting Up Out-of-Band Management Over Ethernet

4.13 Remaining Steps

4.14 Power-On Sequence

4.15 Power-Off Procedure

5. Checking LEDs

5.1 LEDs When the Array Is First Powered On

5.2 Front-Panel LEDs

5.2.1 Drive LED Status

5.3 Back-Panel LEDs

5.3.1 I/O Module LEDs

5.3.2 RAID Controller LEDs

5.3.3 Power Supply and Fan Module LEDs

5.3.4 EMU Module LEDs

6. Maintaining Your Array

6.1 Scanning Drives

6.2 Using Software to Monitor and Manage Your Array

6.2.1 Out-of-Band Connection

6.2.2 Inband Connection

6.2.3 Enabling VERITAS DMP

6.2.4 The VERITAS Volume Manager ASL

6.3 Battery Operation

6.3.1 Battery Status

6.4 Silencing Audible Alarms

6.5 Viewing Event Logs on the Screen

6.6 Upgrading Firmware

6.6.1 Patch Downloads

6.6.2 Controller Firmware Upgrade Features

6.6.3 .Installing Firmware Upgrades

6.7 Replacing the Front Bezel and Ear Caps

6.7.1 Removing the Front Bezel and Ear Caps

6.7.2 Placing the Bezel and Ear Caps Back Onto the Chassis

7. Troubleshooting Your Array

7.1 Sensor Locations

7.2 RAID LUNs Not Visible to the Host

7.3 JBOD Disks Not Visible to the Host

7.4 Controller Failover

7.5 Recovering From Fatal Drive Failure

7.6 Using the Reset Button

7.7 Troubleshooting Flowcharts

7.7.1 Power Supply and Fan Module

7.7.2 Drive LEDs

7.7.3 Front-Panel LEDs

7.7.4 I/O Controller Module

A. SCSI Array Specifications

A.1 Physical Specifications

A.2 Summary of Sun StorEdge 3310 SCSI Array Specifications

A.3 Agency Approvals and Standards

B. Cabling JBODs

B.1 Known Limitations Affecting Sun StorEdge 3310 SCSI JBOD Arrays

B.2 Connecting a Sun StorEdge 3310 JBOD Array

B.3 Cabling a Single-Bus JBOD with One Host Connection

B.4 Cabling a Single-Bus JBOD with Two Host Connections

B.5 Cabling a Split-Bus, Single-Initiator JBOD Configuration

B.5.1 Connecting a Split-Bus JBOD to One Host

B.6 Cabling a Split-Bus, Multi-Initiator JBOD Configuration

B.7 Overview of Optional Software Monitoring and Management Tools

B.8 Monitoring with Sun StorEdge Configuration Service

B.8.1 Enabling JBOD Support

B.8.2 Viewing Component and Alarm Characteristics

B.9 Event Messages from the Sun StorEdge Diagnostic Reporter

B.10 Monitoring with the Sun StorEdge CLI

B.11 Downloading Firmware to Disk Drives in a JBOD

B.12 Managing Disks in the Sun StorEdge 3310 JBOD Array

B.13 Enabling VERITAS DMP in a Single-Bus Configuration

B.14 Troubleshooting Sun StorEdge 3310 SCSI JBOD Arrays

B.14.1 Troubleshooting Configuration Issues

B.14.2 Troubleshooting Hardware Issues

B.14.3 Troubleshooting Flowcharts

C. Connector Pinouts

C.1 SCSI Host or Drive Connector

C.2 RJ-45 Connector

C.3 DB9 COM Port Connector

D. Configuring a Solaris Server

D.1 Accessing the Firmware Application On a Solaris Host

D.2 Editing the sd.conf File

D.3 Enabling a Solaris Host to Recognize New Devices and LUNs

D.4 Labeling a Volume

D.5 Making JBODs Visible to Solaris Hosts

E. Configuring a Windows 200x Server or Windows 200x Advanced Server

E.1 Setting Up the Serial Port Connection

E.2 Accessing the Firmware Application From a Windows 200x Server

E.3 Enabling a Windows 200x Server to Recognize New Devices and LUNs

F. Configuring a Linux Server

F.1 Checking the Adapter BIOS

F.2 Multiple LUN Linux Configuration

F.3 Making an ext3 Filesystem for Linux

F.4 Creating a Filesystem

F.5 Creating a Mount Point and Mounting the Filesystem Manually

F.6 Mounting the Filesystem Automatically

G. Configuring an IBM Server Running the AIX Operating System

G.1 Setting Up a Serial Port Connection

G.2 Accessing the Firmware Application From an IBM Server Running AIX

G.3 Identifying the Device On Which To Create a Logical Volume

G.4 Using SMIT to Enable an AIX Host to Recognize New LUNs

G.5 Creating a Volume Group

G.6 Creating a Logical Volume

G.7 Creating a File System

G.8 Mounting the New File System

G.9 Verifying That the New File System Is Mounted

H. Configuring an HP Server Running the HP-UX Operating System

H.1 Setting Up a Serial Port Connection

H.2 Accessing the Firmware Application From an HP Server Running HP-UX

H.3 Attaching the Disk Array

H.4 Logical Volume Manager

H.5 Definitions of Common Terms

H.6 Creating a Physical Volume

H.7 Creating a Volume Group

H.8 Creating a Logical Volume

H.9 Creating an HP-UX File System

H.10 Mounting the File System Manually

H.11 Mounting the File System Automatically

Copyright © 2007, Dot Hill Systems Corporation. All rights reserved.