An attempt to start storage redirection might fail when using a 64-bit JRE (Java runtime environment) to launch the ILOM Remote Console. Since the 64-bit JRE is the default on a 64-bit system, you might also need to download a 32-bit JRE. When using a 64-bit JRE to start storage redirection, an “Unsupported platform” error appears.

Install a 32-bit JRE on the 64-bit system. JREs can be downloaded at:

http://java.com/en/download/index.jsp

TLI records are stored in motherboard (MB) FRUID and in the SP filesystem. In a situation in which the MB needs to be replaced, the FRUID information on the MB must be backed up before the MB replacement occurs.

All supported versions of operating systems

Perform the FRUID backup and MB replacement procedures in the server service manual.