A
- address
- adding, Managing Addresses
- billing, Managing Addresses
- deleting, Managing Addresses
- editing, Managing Addresses
- electronic, Managing Addresses
- anonymous user, Creating Orders
- creating orders for, Creating Orders
- appeasements (see approvals)
- approvals, Appeasement Process, Assessing Orders
- access rights, Assessing Orders
- approved order, Appeasement Process
- rejected order, Appeasement Process
C
- calls, Working with Calls
- ending, Working with Calls
- errors, Working with Calls
- starting, Working with Calls
- with Click to Call, Working with Calls
- catalogs, Using Commerce Service Center, Viewing the Product Catalog
- and multiple sites, Adding Items to an Order
- current, Working with Optional Multiple Sites
- navigating, Navigating Commerce Service Center
- with wish lists, Creating a Wish List
- credit cards, Managing Credit Cards
- adding, Managing Credit Cards
- deleting, Managing Credit Cards
- editing, Managing Credit Cards
- credit, issuing store, Issuing a Store Credit
- customer, Working With Customers
- active, Working with Existing Customers
- activity, Researching Customer Activity
- address, working with, Managing Addresses
- changing passwords, Changing Customer Passwords
- comments, Researching Customer Activity
- creating, Creating a New Customer
- creating orders, Creating Orders
- credit card, working with, Managing Credit Cards
- information, adding, Creating a New Customer
- issuing store credit, Issuing a Store Credit
- notes, Researching Customer Activity
- order history, Researching Customer Activity
- page, Using Commerce Service Center
- profiles, Using Commerce Service Center, Working With Customers
- promotions, Working with Promotions
- searching for, Searching For Customers
G
- gift lists, Working with Customer Gift and Wish Lists
- adding items to, Adding Items to a Gift List
- creating, Creating a Gift List
- deleting, Deleting a Gift List
- searching for, Searching for a Gift List
- Gift with Purchase promotion, Adding Gifts with Purchase Promotions, Selecting a Free Gift
- and exchanges, Returned or Exchanged Items and Free Gifts
- removing, Ignoring or Removing a Free Gift
- global context area, Using Commerce Service Center
- customer name, Searching For Customers
- Start Call button, Working with Calls
I
- item status
- Backordered, Item Statuses
- Delivered, Item Statuses
- Discontinued, Item Statuses
- Initial, Item Statuses
- Item Not Found, Item Statuses
- Out of Stock, Item Statuses
- Pending Delivery, Item Statuses
- Pending Remove, Item Statuses
- Pending Return, Item Statuses
- Pending Sub-Item Delivery, Item Statuses
- Preordered, Item Statuses
- Removed, Item Statuses
- Returned, Item Statuses
- items
- status codes, Item Statuses
M
- manual adjustments, Adding Items to an Order, Approving Adjusted Orders
- and exchanges, Issuing Exchanges
- and returns, Issuing Refunds
- multiple sites
- changing between, Adding Items to an Order
- groups of sites, Working with Optional Multiple Sites
- navigating between, Working with Optional Multiple Sites
- selecting a site, Working with Optional Multiple Sites
- sharing data, Working with Optional Multiple Sites
- using, Working with Optional Multiple Sites
O
- order status
- Approved, Order Statuses
- Failed, Order Statuses
- Failed Approval, Order Statuses
- Incomplete, Order Statuses
- No Pending Action, Order Statuses
- Pending Approval, Order Statuses
- Pending Customer Action, Order Statuses
- Pending Customer Return, Order Statuses
- Pending Merchant Action, Order Statuses
- Pending Remove, Order Statuses
- Processing, Order Statuses
- Quoted, Order Statuses
- Removed, Order Statuses
- Submitted, Order Statuses
- Template, Order Statuses
- order summary, Navigating Commerce Service Center
- orders, Working with Orders
- adding items to, Adding Items to an Order, Adding Items to Existing Orders
- adding items with ID, Adding Items to an Order
- adding note, Adding Comments to an Order
- and promotions, Reviewing Available Promotions
- approving, Appeasement Process, Assessing Orders
- billing information, Adding Billing Information
- cancelling, Cancelling an Order
- change item quantity, Adding Items to an Order
- changing, Removing or Changing Items from Existing Orders
- changing billing information, Adding Billing Information
- confirmation, Appeasement Process
- coupons, Adding Billing Information
- creating, Creating Orders
- credit cards, Adding Billing Information
- cross sell, Adding Items to an Order
- customer notes and, Researching Customer Activity
- exchanges, Issuing Exchanges, Pricing Irregularities with Returns and Exchanges
- gift certificates, Adding Billing Information
- history, Researching Customer Activity
- manual adjustments, Approving Adjusted Orders
- modifying, Modifying Existing Orders
- page, Using Commerce Service Center
- price adjustments, Adding Items to an Order
- promotion, adding, Searching for a Promotion
- promotions, removing, Searching for a Promotion
- qualifying for a free gift, Selecting a Free Gift
- refunds, Issuing Refunds
- rejecting approval, Appeasement Process, Assessing Orders
- removing free gift, Ignoring or Removing a Free Gift
- returns, Pricing Irregularities with Returns and Exchanges
- scheduled, Scheduling Orders
- scheduled order template, Adding a Schedule to a Scheduled Order Template
- scheduled, creating, Creating a New Scheduled Order
- scheduled, deactivating, Activating/Deactivating a Scheduled Order
- scheduled, fixing, Fixing Failed Scheduled Orders
- searching for, Searching For and Displaying Orders
- shipping addresses, Selecting a Shipping Address for a New Order
- shipping to multiple addresses, Selecting a Shipping Address for a New Order
- splitting, Selecting a Shipping Address for a New Order
- status, Order Statuses
- store credits, Adding Billing Information
- submitting, Submitting an Order
P
- passwords
- changing, Changing Customer Passwords
- payment status, Payment Group Statuses
- Authorize Failed, Payment Group Statuses
- Authorized, Payment Group Statuses
- Credit Failed, Payment Group Statuses
- Initial, Payment Group Statuses
- Settle Failed, Payment Group Statuses
- Settled, Payment Group Statuses
- price override, Adding Items to an Order
- promotions, Creating Orders, Working with Promotions
- adding, Searching for a Promotion
- and exchanges, Issuing Exchanges, Working with Promotions and Exchanges
- Gift with Purchase, Adding Gifts with Purchase Promotions, Selecting a Free Gift
- ignoring, Reviewing Available Promotions
- removing, Searching for a Promotion, Ignoring or Removing a Free Gift
- searching for, Searching for a Promotion
- type of, Reviewing Available Promotions
S
- scheduled orders, Scheduling Orders
- creating, Creating a New Scheduled Order
- deactivating, Activating/Deactivating a Scheduled Order
- fixing, Fixing Failed Scheduled Orders
- searching for, Searching for Scheduled Orders
- template, Adding a Schedule to a Scheduled Order Template
- searching for
- customers, Searching For Customers
- gift lists, Searching for a Gift List
- orders, Searching For and Displaying Orders
- promotions, Searching for a Promotion
- scheduled orders, Searching for Scheduled Orders
- shareables, Working with Optional Multiple Sites
- shipping
- adding address to orders, Selecting a Shipping Address for a New Order
- methods, Entering Shipping Methods
- shipping status
- codes, Shipping Group Statuses
- Initial, Shipping Group Statuses
- No Pending Action, Shipping Group Statuses
- Pending Merchant Action, Shipping Group Statuses
- Pending Shipment, Shipping Group Statuses
- Processing, Shipping Group Statuses
- splitting an order, Selecting a Shipping Address for a New Order
- Start Call button, Working with Calls
- statuses, Order Statuses
- item, Item Statuses
- payment, Payment Group Statuses
- shipping, Shipping Group Statuses
- store credit, issuing, Issuing a Store Credit
