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StorageTek Tape Analytics Administration Reference Guide, Version 1.0.2
E28379-03
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Logging

Logging

STA provides the following logging/monitoring capabilities:

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Collects information about the STA application and events
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Provides information to assist with determining the source of a fault on your system
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Gives you a mechanism to generate logs of system activity as STA is running.

Logs can be used to trace STA application errors and exception cases, since they contain information that define the details that preceded the error.

STA uses Remote Diagnostics Agent (RDA) to take a snapshot copy of all logs and configurations related to the application. RDA collects and bundles the log files, which you can then send to Oracle Service for analysis and possible resolution.

Note – You send an RDA log bundle only when there is an STA issue, not a library, drive, or media issue that is being reported by STA. RDA logs are valuable only for resolving STA GUI or WebLogic/MySQL issues.

This chapter includes the following topics:

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“Interface to Remote Diagnostics Agent (RDA)”
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“Collecting RDA Information With the User Interface”
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“Collecting RDA Information Without the User Interface”
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“Forwarding the Log Snapshot to Oracle Support”
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