Be sure to type your username exactly as your administrator assigned it to you. Pay attention to spelling and capitalization.
If you make an error, type a fake password. The Username field appears.
Press the Return key to confirm your username.
Caution - You should never see the trusted stripe when the login screen appears. If you see the trusted stripe while attempting to log in or unlock the screen, do not type your password. There is a possibility that you are being spoofed. A spoof is when an intruder's program is masquerading as a login program to capture passwords. Contact your security administrator immediately. |
For security purposes, the characters do not display in the field. The system compares the login name and password against a list of authorized users.
Troubleshooting
If the password that you provided is incorrect, the screen displays a message:
Authentication failed
Click OK to dismiss the error dialog box. Retype your user name, then the correct password.