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Document Information

Using This Documentation

Hardware Installation

Operating System Installation

Service

Service Manual Overview

About the Sun Blade X4-2B

Product Description

About Front and Rear Panels

Front Panel Features

Front Panel Indicators and Buttons

Location of Front Panel Indicators and Buttons

Locate Indicator Button

Ready To Remove Indicator

Service Action Required Indicator

Power OK Indicator and Button

NMI Button

Rear Panel of the Server Module

UCP and the Multi-Port Dongle Cable

Attach the Multi-Port Dongle Cable

About the Chassis

The System Chassis

The Chassis Monitoring Module (CMM)

About Oracle ILOM

About System Components

Illustrated Parts Breakdown

Replaceable Components (FRUs and CRUs)

Component Serviceability

Troubleshooting the Server Module

Troubleshooting Server Module Hardware Faults

Service Troubleshooting Task List

Troubleshoot Hardware Faults

Diagnostic Tools

Troubleshooting and Diagnostic Information

Gather Service Information

Locate the Server Module Serial Number

Troubleshoot Server Module Power Problems

About the DIMM and Processor Test Circuit

Recover the SP Firmware Using the Preboot Menu (Service Only)

Preparing for Service

Preparing the Server Module for Component Replacement

Powering Down the Server Module

About Server Power States and Resets

Full Power

Standby Power

Graceful Shutdown

Immediate Shutdown

Complete Power Removal

Warm Reset or Reboot

Cold Reset

Power Off, Graceful (Power Button)

Power Off, Immediate (Power Button)

Power Off, Remote (Oracle ILOM CLI)

Power Off, Remote (Oracle ILOM Web Interface)

Remove Power Completely

Performing ESD and Anti-static Prevention Measures

Use an Anti-static Wrist Strap and an Anti-static Mat

Set Up for ESD Prevention

Remove the Server Module from the Sun Blade Chassis

Server Module and Component Filler Panels

Install Server Module Filler Panels

Remove the Server Module Top Cover

Turning the Locate Indicator On and Off

Turn On the Locate Indicator Remotely (Oracle ILOM CLI)

Turn On the Locate Indicator Remotely (Oracle ILOM Web Interface)

Turn the Locate Indicator On and Off Locally

Required Tools

FRU TLI Auto-Update

Servicing Server Module Components

Servicing a Storage Drive (CRU)

Identifying Storage Drives

Identifying Storage Drive Indicators and Mechanical Components

Ready to Remove Indicator

Service Action Required Indicator

Power/OK Indicator

Lever and Lever Release Button

Storage Drive Failure and RAID

About Disk Backplane Cabling

Remove a Storage Drive

Install a New Storage Drive

Replace a Storage Drive

Remove Storage Drive Filler Panels

Insert Storage Drive Filler Panels

Servicing DIMMs (CRU)

DIMM Fault Remind Circuit and ECC Errors

Fault Remind Button and Charge Status Indicator

DIMM Fault Indicators

Inconsistencies Between DIMM Fault LEDs and the BIOS Isolation of Faulty DIMMs

Error Correction and Parity

Identify Faulty DIMMs

DIMM Population Rules and Guidelines

Basic Memory Guidelines

Detailed Memory Population Rules

Remove DIMMs

Install DIMMs

Servicing USB Flash Sticks (CRU)

Remove USB Flash Sticks

Install USB Flash Sticks

Servicing a Fabric Expansion Module (CRU)

Remove a FEM

Install a FEM

Servicing a RAID Expansion Module (CRU)

Remove a REM Card

Install a REM Card

Replace a REM Battery on the REM Card

Servicing Processors (FRU)

Selecting the Correct Processor Removal/Replacement Tool

Processor Fault Remind Circuit

Fault Remind Button and Charge Status Indicator

Processor Fault Indicators

Identify a Faulty Processor

Remove a Processor Heat Sink (FRU)

Remove a Processor (FRU)

Install a Processor (FRU)

Install a Processor Heat Sink (FRU)

Servicing the Motherboard Assembly (FRU)

Remove Motherboard Assembly Components (FRU)

Install Motherboard Assembly Components (FRU)

Update FRUID (Service Only)

Servicing the System Battery (CRU)

Returning the Server Module to Operation

Return the Server Module to Operation

Install the Server Module Top Cover

Remove Server Module Filler Panel

Install the Server Module in the Chassis

Powering On the Server Module

Power On Using the Power Button

Power On (Oracle ILOM SP CLI)

Power On (Oracle ILOM SP Web Interface)

Clear Server Module Faults

BIOS Power-On Self-Test (POST) Checkpoints

POST Code Checkpoint Memory Testing

Viewing POST Code Checkpoints

View BIOS POST Code Checkpoints (Oracle ILOM Web Interface)

View BIOS POST Code Checkpoints (Oracle ILOM CLI)

POST Code Checkpoint Reference

Checkpoint Ranges

Standard Checkpoints: SEC Phase

Standard Checkpoints: PEI Phase

Standard Checkpoints: DXE Phase

ACPI/ASL Checkpoints

OEM-Reserved Checkpoint Ranges

BIOS Setup Utility Menu Options

BIOS Main Menu Selections

BIOS Advanced Menu Selections

BIOS I/O Menu Selections

BIOS Boot Menu Selections

BIOS Save and Exit Menu Selections

Index

Install a Processor Heat Sink (FRU)

The replacement processor is not shipped with a heat sink. Reuse the original processor heat sink.

Before You Begin

  1. Clean the heat sink:
    • Remove any dust or debris that might be lodged in the heat sink fins.
    • Use an alcohol pad to completely clean all thermal compound from the underside of the heat sink.
      image:An illustration showing how to clean the bottom of the heat sink using an alcohol wipe.
  2. Use the syringe (supplied with the replacement processor) to apply the entire contents (approximately 0.1 ml) of thermal compound as a single dollop to the center of the top of the processor.

    Note - Do not distribute or spread the compound; the pressure applied when attaching the heat sink performs this action.

    image:An illustration showing how to apply the thermal compound.
  3. Position the heat sink over the processor, aligning it with the threaded mounting posts.

    Orient the heat sink so that the screws line up with the mounting posts. The processor heat sink is not symmetrical.


    Caution - Component damage. When handling the heat sink, do not transfer the compound to other server components.


  4. Carefully lower the heat sink onto the processor taking care to reduce the amount of movement it makes after initial contact with the layer of thermal compound on top of the processor.

    Caution - Over-temperature condition. Avoid moving the heat sink after it has contacted the top of the processor. Too much movement could spread the layer of thermal compound, causing voids in the distribution and leading to ineffective heat dissipation and component damage.



    image:An illustration showing how to position and secure the heat sink.
  5. Use a No. 2 Phillips screwdriver to alternately tighten each Phillips screw one-half turn until fully seated.
  6. Prepare the server module for operation.

    See Return the Server Module to Operation.

  7. Update the BIOS and ILOM firmware.

    Refer to the http://www.oracle.com/goto/x86AdminDiag/docs and 5. Set up Server Module Software and Firmware (Oracle System Assistant) in Sun Blade X4-2B Installation Guide Setting Up Software and Firmware in Sun Blade X4-2B Installation Guide.

Next Steps