Front Panel Indicators and Buttons
Location of Front Panel Indicators and Buttons
Service Action Required Indicator
Rear Panel of the Server Module
UCP and the Multi-Port Dongle Cable
Attach the Multi-Port Dongle Cable
The Chassis Monitoring Module (CMM)
Replaceable Components (FRUs and CRUs)
Troubleshooting the Server Module
Troubleshooting Server Module Hardware Faults
Service Troubleshooting Task List
Troubleshooting and Diagnostic Information
Locate the Server Module Serial Number
Troubleshoot Server Module Power Problems
About the DIMM and Processor Test Circuit
Recover the SP Firmware Using the Preboot Menu (Service Only)
Preparing the Server Module for Component Replacement
Powering Down the Server Module
About Server Power States and Resets
Power Off, Graceful (Power Button)
Power Off, Immediate (Power Button)
Power Off, Remote (Oracle ILOM CLI)
Power Off, Remote (Oracle ILOM Web Interface)
Performing ESD and Anti-static Prevention Measures
Use an Anti-static Wrist Strap and an Anti-static Mat
Remove the Server Module from the Sun Blade Chassis
Server Module and Component Filler Panels
Install Server Module Filler Panels
Remove the Server Module Top Cover
Turning the Locate Indicator On and Off
Turn On the Locate Indicator Remotely (Oracle ILOM CLI)
Turn On the Locate Indicator Remotely (Oracle ILOM Web Interface)
Turn the Locate Indicator On and Off Locally
Servicing Server Module Components
Servicing a Storage Drive (CRU)
Identifying Storage Drive Indicators and Mechanical Components
Service Action Required Indicator
Lever and Lever Release Button
Storage Drive Failure and RAID
Remove Storage Drive Filler Panels
Insert Storage Drive Filler Panels
DIMM Fault Remind Circuit and ECC Errors
Fault Remind Button and Charge Status Indicator
Inconsistencies Between DIMM Fault LEDs and the BIOS Isolation of Faulty DIMMs
DIMM Population Rules and Guidelines
Detailed Memory Population Rules
Servicing USB Flash Sticks (CRU)
Servicing a Fabric Expansion Module (CRU)
Servicing a RAID Expansion Module (CRU)
Replace a REM Battery on the REM Card
Selecting the Correct Processor Removal/Replacement Tool
Processor Fault Remind Circuit
Fault Remind Button and Charge Status Indicator
Remove a Processor Heat Sink (FRU)
Install a Processor Heat Sink (FRU)
Servicing the Motherboard Assembly (FRU)
Remove Motherboard Assembly Components (FRU)
Install Motherboard Assembly Components (FRU)
Servicing the System Battery (CRU)
Returning the Server Module to Operation
Return the Server Module to Operation
Install the Server Module Top Cover
Remove Server Module Filler Panel
Install the Server Module in the Chassis
Power On Using the Power Button
Power On (Oracle ILOM SP Web Interface)
BIOS Power-On Self-Test (POST) Checkpoints
POST Code Checkpoint Memory Testing
View BIOS POST Code Checkpoints (Oracle ILOM Web Interface)
View BIOS POST Code Checkpoints (Oracle ILOM CLI)
POST Code Checkpoint Reference
Standard Checkpoints: SEC Phase
Standard Checkpoints: PEI Phase
Standard Checkpoints: DXE Phase
OEM-Reserved Checkpoint Ranges
BIOS Setup Utility Menu Options
There are a variety of diagnostic tools, commands, and indicators you can use to monitor and troubleshoot the server:
LEDs – These indicators provide a quick visual notification of the status of the server and of some of the CRUs and FRUs.
Oracle ILOM firmware – Firmware is located on the service processor and provides a comprehensive service portal via a command-line interface (CLI) and browser user interface (BUI) for lights-out management capabilities (remote power-on, power-off), monitoring of the health of environmental subsystems (power, fans, temperature, interlock), and fault management and automated diagnosis capabilities during server initialization (QuickPath Interconnect code and Memory Reference code), and runtime of the server.
Diagnostics – Accessed through Oracle ILOM, the DOS-based Pc-Check utility tests motherboard components such as processor, memory and I/O, as well as ports and slots. If enabled through Oracle ILOM, this utility will run each time the system powers on. For information about Pc-Check, refer to the Oracle x86 Servers Diagnostics, Applications, and Utilities Guide for Servers With Oracle ILOM 3.1 at http://www.oracle.com/goto/x86AdminDiag/docs.
POST – Power-on self-test (POST) performs diagnostics on system components upon system power-on and resets to ensure the integrity of those components. POST messages are displayed and logged in the BIOS event logs. POST works with Oracle ILOM to take faulty components offline, if needed.
SNMP – Simple Network Management Protocol traps are generated by the SNMP agents that are installed on the SNMP devices being managed by Oracle ILOM. Oracle ILOM receives the SNMP traps and converts them into SNMP event messages that appear in the event log.
Oracle Solaris OS Diagnostic Tools
Oracle Solaris OS Predictive Self-Healing (PSH) – The PSH technology provides automated diagnosis of error events encountered with the processor, memory subsystem, and Integrated I/O subsystem during runtime. The ability of PSH to off-line faulty processors and retire memory pages during runtime enhances system availability and prevents future interruptions. The Solaris PSH technology, ILOM, and BIOS provide extensive fault management architecture for placing processors offline and disabling of DIMMs.
Log files and console messages – These items provide the standard Solaris OS log files and investigative commands that can be accessed and displayed on the device of your choice.
Oracle VTS software – This application exercises the system, provides hardware validation, and discloses possible faulty components with recommendations for repair.
The LEDs, Oracle ILOM, Oracle Solaris OS PSH, and many of the log files and console messages are integrated. For example, Oracle Solaris software will display a detected fault, log it, pass information to Oracle ILOM, where it will be logged, and depending on the fault, might cause one or more LEDs to light.
Related Information: