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Document Information

Using This Documentation

Hardware Installation

Operating System Installation

Service

Service Manual Overview

About the Sun Blade X4-2B

Product Description

About Front and Rear Panels

Front Panel Features

Front Panel Indicators and Buttons

Location of Front Panel Indicators and Buttons

Locate Indicator Button

Ready To Remove Indicator

Service Action Required Indicator

Power OK Indicator and Button

NMI Button

Rear Panel of the Server Module

UCP and the Multi-Port Dongle Cable

Attach the Multi-Port Dongle Cable

About the Chassis

The System Chassis

The Chassis Monitoring Module (CMM)

About Oracle ILOM

About System Components

Illustrated Parts Breakdown

Replaceable Components (FRUs and CRUs)

Component Serviceability

Troubleshooting the Server Module

Troubleshooting Server Module Hardware Faults

Service Troubleshooting Task List

Troubleshoot Hardware Faults

Diagnostic Tools

Troubleshooting and Diagnostic Information

Gather Service Information

Locate the Server Module Serial Number

Troubleshoot Server Module Power Problems

About the DIMM and Processor Test Circuit

Recover the SP Firmware Using the Preboot Menu (Service Only)

Preparing for Service

Preparing the Server Module for Component Replacement

Powering Down the Server Module

About Server Power States and Resets

Full Power

Standby Power

Graceful Shutdown

Immediate Shutdown

Complete Power Removal

Warm Reset or Reboot

Cold Reset

Power Off, Graceful (Power Button)

Power Off, Immediate (Power Button)

Power Off, Remote (Oracle ILOM CLI)

Power Off, Remote (Oracle ILOM Web Interface)

Remove Power Completely

Performing ESD and Anti-static Prevention Measures

Use an Anti-static Wrist Strap and an Anti-static Mat

Set Up for ESD Prevention

Remove the Server Module from the Sun Blade Chassis

Server Module and Component Filler Panels

Install Server Module Filler Panels

Remove the Server Module Top Cover

Turning the Locate Indicator On and Off

Turn On the Locate Indicator Remotely (Oracle ILOM CLI)

Turn On the Locate Indicator Remotely (Oracle ILOM Web Interface)

Turn the Locate Indicator On and Off Locally

Required Tools

FRU TLI Auto-Update

Servicing Server Module Components

Servicing a Storage Drive (CRU)

Identifying Storage Drives

Identifying Storage Drive Indicators and Mechanical Components

Ready to Remove Indicator

Service Action Required Indicator

Power/OK Indicator

Lever and Lever Release Button

Storage Drive Failure and RAID

About Disk Backplane Cabling

Remove a Storage Drive

Install a New Storage Drive

Replace a Storage Drive

Remove Storage Drive Filler Panels

Insert Storage Drive Filler Panels

Servicing DIMMs (CRU)

DIMM Fault Remind Circuit and ECC Errors

Fault Remind Button and Charge Status Indicator

DIMM Fault Indicators

Inconsistencies Between DIMM Fault LEDs and the BIOS Isolation of Faulty DIMMs

Error Correction and Parity

Identify Faulty DIMMs

DIMM Population Rules and Guidelines

Basic Memory Guidelines

Detailed Memory Population Rules

Remove DIMMs

Install DIMMs

Servicing USB Flash Sticks (CRU)

Remove USB Flash Sticks

Install USB Flash Sticks

Servicing a Fabric Expansion Module (CRU)

Remove a FEM

Install a FEM

Servicing a RAID Expansion Module (CRU)

Remove a REM Card

Install a REM Card

Replace a REM Battery on the REM Card

Servicing Processors (FRU)

Selecting the Correct Processor Removal/Replacement Tool

Processor Fault Remind Circuit

Fault Remind Button and Charge Status Indicator

Processor Fault Indicators

Identify a Faulty Processor

Remove a Processor Heat Sink (FRU)

Remove a Processor (FRU)

Install a Processor (FRU)

Install a Processor Heat Sink (FRU)

Servicing the Motherboard Assembly (FRU)

Remove Motherboard Assembly Components (FRU)

Install Motherboard Assembly Components (FRU)

Update FRUID (Service Only)

Servicing the System Battery (CRU)

Returning the Server Module to Operation

Return the Server Module to Operation

Install the Server Module Top Cover

Remove Server Module Filler Panel

Install the Server Module in the Chassis

Powering On the Server Module

Power On Using the Power Button

Power On (Oracle ILOM SP CLI)

Power On (Oracle ILOM SP Web Interface)

Clear Server Module Faults

BIOS Power-On Self-Test (POST) Checkpoints

POST Code Checkpoint Memory Testing

Viewing POST Code Checkpoints

View BIOS POST Code Checkpoints (Oracle ILOM Web Interface)

View BIOS POST Code Checkpoints (Oracle ILOM CLI)

POST Code Checkpoint Reference

Checkpoint Ranges

Standard Checkpoints: SEC Phase

Standard Checkpoints: PEI Phase

Standard Checkpoints: DXE Phase

ACPI/ASL Checkpoints

OEM-Reserved Checkpoint Ranges

BIOS Setup Utility Menu Options

BIOS Main Menu Selections

BIOS Advanced Menu Selections

BIOS I/O Menu Selections

BIOS Boot Menu Selections

BIOS Save and Exit Menu Selections

Index

Preparing the Server Module for Component Replacement

This procedure describes how to prepare the server module for service, so you can:

Before You Begin


Note - This procedure shows both Oracle ILOM web and CLI interface methods. The procedure can be performed using only Oracle ILOM CLI interface. For more information about Oracle ILOM, refer to the Oracle ILOM documentation at http://www.oracle.com/goto/ILOM/docs.
image:An illustration showing multiple views of the server.

To prepare the server for service:

  1. Power down the server module to standby power.

    See Powering Down the Server Module for detailed instructions.

    1. Access Oracle ILOM web interface.

      Type the IP address into a web browser and log in as a user with root or administrator privileges. For CLI log-in instructions, see Oracle Integrated Lights Out Manager (ILOM) 3.1 Documentation Collection.

    2. In the Actions section of the Summary screen, click the Power State Turn Off button.

      This action powers off the server to standby power mode.

  2. (Optional) In the Actions section of the Summary screen, click the Locate Indicator Turn On button

    This action activates the Locate indicator on the server front panel.

    See Turning the Locate Indicator On and Off.

    The following sample screen shows the Actions section of the Summary screen with the server power off and the Locate indicator turned on.


    image:Screen capture showing the Oracle ILOM Summary screen with the Actions section highlighted.
  3. Take the server module offline.

    Note - Taking the server module offline prevents any low level tasks (such as an SP update) from being initiated on the server module while it is waiting to be accessed and serviced. An interruption of such a task could render the server unusable.
    1. Access the server module SP Oracle ILOM CLI prompt.

      Open a terminal window.

      Type: ssh root@ ipaddress

      where ipaddress is the IP address of the server module SP.

      Type the password.

    2. Remove the server from operation by typing the following command:

      -> set /System/ action=prepare_to_remove

      This command takes the server offline and activates the blue Ready to Remove indicator on the server module front panel.

    3. Verify the state of the server by typing the following command:

      -> show /System/ health

      In the command output, view the health property. The value should appear as Offline. For example:

      /System

      Properties:

      health = Offline

      ->

    The server module can be accessed locally and removed from the chassis.

  4. Set up an ESD-safe service location.

    Before removing the server module from the chassis, prepare the service location. See Set Up for ESD Prevention.

  5. Remove the server module from the chassis.

    See Remove the Server Module from the Sun Blade Chassis.

  6. Insert a server module filler panel into the the vacant server module slot immediately.

    See Install Server Module Filler Panels.

  7. Remove the server module cover.

    See Remove the Server Module Top Cover.

Next Steps