List of Figures

List of Tables

Title and Copyright Information


What's New in this Guide?

Part I Getting Started with Oracle Adaptive Access Manager

1 Introduction to Oracle Adaptive Access Manager

2 Setting Up the OAAM Environment

3 Getting Started with Common Administration and Navigation

Part II Customer Service and Forensics

4 Managing and Supporting CSR Cases

5 Investigation Using OAAM

6 Viewing Additional Details for Investigation

Part III Configuring and Managing Knowledge-Based Authentication and One-Time Password

7 Managing Knowledge-Based Authentication

8 Setting Up OTP Anywhere

9 KBA and OTP Challenges

Part IV Managing Policy Configuration

10 OAAM Policy Concepts and Reference

11 Managing Policies, Rules, and Conditions

12 Managing Groups

13 Managing the Policy Set

14 Managing System Snapshots

Part V Autolearning

15 Managing Autolearning

16 Managing Configurable Actions

17 Predictive Analysis

Part VI Managing Transactions

18 Modeling the Transaction in OAAM

19 Creating and Managing Entities

20 Managing Transactions

Part VII OAAM Offline Environment

21 OAAM Offline

Part VIII Scheduling Jobs

22 Scheduling and Processing Jobs in OAAM

Part IX Reporting and Auditing

23 Monitoring OAAM Administrative Functions and Performance

24 Reporting and Auditing

Part X Deployment Management

25 Using the Properties Editor

Part XI Command-Line Interface

26 Oracle Adaptive Access Manager Command-Line Interface Scripts

Part XII Multitenancy

27 Multitenancy Access Control for CSR and Agent Operation

Part XIII Troubleshooting

28 Performance Considerations and Best Practices

29 FAQ/Troubleshooting

Part XIV Appendixes

A Using OAAM

B Conditions Reference

C OAAM Properties

D Setting Up Archive and Purge Procedures

E Device Fingerprinting and Identification

F Globalization Support

G OAAM Access Roles

H Pattern Processing

I Configuring SOAP Web Services Access

J Configuring Logging

K Rule and Fingerprint Logging

L VCryptUser Table