Contents

Title and Copyright Information

Preface

• Audience
• Related Documents
• Documentation Accessibility

1 Getting Started

• Assumptions
• About the Flow-Through Package
• What a Flow-Through Package Demonstrates
• Process Used to Create the Flow-Through Packages
• Implementation Architecture
• Data Flow for the Sample Integrations
• Event Handling
  • How MetaSolv Solution Handles Activation Events
    • Successful Activation
    • Activation Completes But the Due Date Task Fails
    • Activation Error on Some work Orders
    • Integration System Fails
    • Order is Supp Canceled
• Creating Custom Attributes in MetaSolv Solution
• Mapping MetaSolv Solution Data to CSDL Command Parameters
• Setting Up the Flow-Through Package
  • Where to Find the Flow-Through Package
  • Setting Up on The Workstation
  • Viewing a Flow-Through Package

2 Setting Up Communication Between MetaSolv Solution And ASAP

• Overview
  • Accessing the WebLogic Consoles
• Step 1: Creating the MetaSolv Solution Event Generator
• Step 2: Setting Up the Foreign JMS Server
• Step 3: Building Topics and Queues for the Foreign JMS Server
  • Adding a Topic Connection Factory
  • Adding Queues for the Foreign JMS Server
    • Adding a Message Queue
    • Adding a Message Response Queue
    • Adding an Event Topic
• Step 4: Creating the ASAP Event Generator
• Step 5: Setting Up Authentication Credentials
• Step 6: Testing the Communication Setup

3 Activation API Data Schema

• MetaSolvServiceActivationType Attribute Hierarchy
• Schema Type and Attribute Descriptions
  • MetaSolvServiceActivationType
  • OrderDetailsType
  • SwitchActivationType
  • LineServiceActivationType
  • TelelphoneNumberType
  • RelatedTelephoneNumberType
  • InterceptType
  • PicInfoType
  • HuntGroupType
  • HuntGroupMemberType
  • NetworkElementType
  • IndividualConnectionType
  • ConnectionAssignmentType
  • ConnectionAllocationType
  • NetworkSystemType
  • ServiceType
  • ValueLabelType
  • ActivationCustomAttributeType
  • ActivationCustomAttributeValueType

4 Planning For POTS Activation

• Basic Data Flow for a New POTS Service
• Alternate Data Flows for POTS Service
  • Changing POTS Service
  • Disconnecting POTS Service
  • Adding Hunt Group Service
  • Changing Hunt Group Members
  • Suspending POTS Service
  • Restoring or Disconnecting Suspended POTS Service
  • Moving Line Service
• Best Practices for Setting Up MetaSolv Solution Data
  • Network Elements/Equipment
  • Product Specification
  • Product Catalog Entry For POTS
  • Gateway event
  • Provisioning Plan
  • Custom Attributes
• Mapping POTS Data
  • Mapping Data for the Switch
  • Mapping Example
    • Service Provider's Switch Equipment and Network Element
    • Customer POTS Line Order
    • Connection Design
    • Activation Data

5 Planning For DSL Activation

• Basic Data Flow for a New DSL Service
• Alternate Data Flows for DSL Service
  • Changing a Custom Attribute on the DSL Link Connection
    • Activation Data Result
  • Changing Value/Labels on the DSL Link Connection
    • Alternate Flow Steps
    • Activation Data Result
  • Changing the Port Address on the DSL Link Connection
    • Alternate Flow Steps
    • Activation Data Result
  • Changing Location on DSL Service
    • Alternate Flow Steps
    • Activation Data Result
  • Disconnecting DSL Service
    • Alternate Flow Steps
    • Activation Data Result
  • Suspending DSL Service
    • Alternate Flow Steps
    • Activation Data Result
  • Restoring DSL Service
    • Preconditions
    • Alternate Flow Steps
    • Activation Data Result
  • Supplementing to Correct the Due Date or Make Modifications
    • Preconditions
    • Alternate Flow Steps
    • Activation Data Result
  • Supplementing to Cancel an Order
    • Preconditions
    • Alternate Flow Steps
    • Activation Data Result
• Best Practices for Setting Up MetaSolv Solution Data
  • DSL Template
  • Internal DSL Network System
  • Network Elements/Equipment
  • Product Specification
  • Product Catalog
  • Gateway Event
  • Provisioning Plan
  • Custom Attributes
• Mapping DSL Data
  • CSDL mapping for the physical connection
  • CSDL Mapping for a Virtual Connection
  • Mapping Example
    • Service Provider's Internal Network
    • DSL Order
    • DSL Link Connection Design
    • Internet Access Connection Design
  • Mapping the Example Activation Data
    • Step 1: Identify the DSLAM Network Element
    • Step 2: Get data for the DSL link connection
    • Step 3: Get Data for the Internet Access Connection

6 Viewing The POTS/DSL Flow-through Package

• What's In the Package
• Naming Conventions
• How the Workflows for POTS and DSL Handle Data
• Step 1: Initial Activation Event
• Step 2: Getting MetaSolv Solution Data
• Step 3: Mapping the Data to CSDL Commands
• Step 4: Building and Sending the ASAP Order
• Step 5: Getting the Service Activation Response

7 Troubleshooting

• POTS
• DSL

Glossary