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Oracle® Advanced Support Gateway Installation Guide

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Updated: September 2017

Register the Gateway With Oracle

During this portion of the installation process, you are guided through a series of questions to collect the necessary information to connect to Oracle and register the Gateway. You will need console access to complete the following steps.

  1. Reboot the server as instructed in the previous section.

    The login screen appears.

    image:Graphic showing login screen
  2. Log in using the default administrator account:
    • login: custadmin

    • password: install

    Upon successful login, you will see the message Finishing Initial Install, along with a series of dots to indicate the install progress. This step can take several minutes.

    image:Graphic showing finishing install screen

    When Step 2 is complete, a screen displaying the following welcome message appears:

    image:Graphic showing registration start screen
  3. Answer the questions with the information collected in the previous sections of this document.

    The following screen shot shows sample answers for each question.


    Note -  In the event of adding an additional interface, eth0 remains the primary interface for external communication to and from Oracle..

    Once you have filled in all the registration information, the installer applies and tests all the configuration information. Bonding configuration will only succeed if interfaces are already cabled and network configuration is correct. This will take several minutes. When it is complete, you will see a message indicating configuration was successful.

  4. After all network configuration has been completed, the Gateway performs a test against the default network IP address.

    Once this test is successful, the Gateway completes the initial configuration. This operation takes between 45-60 minutes. Do not restart the Gateway during this step.

  5. Once the Gateway configuration is complete, a summary of the configuration information is displayed.

    The following screen shot shows the installation complete message.

    image:Graphic showing installation complete message

    After the installation complete message displays, reboot by pressing Enter, and point your web browser at the Gateway IP address (after rebooting.)

    Note -  If you encounter any installation issues, or the installation procedure fails for any reason, please contact your Installation Engineer. For example, Platinum customers should contact the Platinum Implementation Engineer using the Platinum Implementation Service Request.
  6. After the Gateway reboots, continue the activation through your web browser.