1 Introduction to Product Governance & Compliance

Agile Product Governance & Compliance (PG&C) is designed to help manufacturers manage all kinds of product compliance, including the ability to audit the presence and amount of regulated substances used in their products, and to demonstrate that they responsibly dispose of, recycle, or re-use parts containing those substances.

1.1 Compliance Regulations

OEM manufacturers are required to take global responsibility to dispose of, recycle, or re-use electronics that contain hazardous substances. In addition to satisfying FDA regulations and ISO standards, any company that sells electronics equipment in an international market is subject to the OEM manufacturing regulations of their target markets. These may include one or more of the following:

• United States: Good Manufacturing Practices; ISO Standards; U.S. Food & Drug Administration regulations

• Good Manufacturing Practices; Registration, Evaluation, Authorization and Restriction of Chemical Substances (REACH); Restriction of Hazardous Substances (RoHS); Waste of Electrical and Electronic Equipment (WEEE)

• China: Restriction of Hazardous Substances (China RoHS); Waste of Electrical and Electronic Equipment (China WEEE)

• Japan: Japanese Green Procurement Survey Standardization Initiative (JGPSSI)

• International: Joint Industry Guide (standards adopted by international companies, including IBM, Dell, Hewlett-Packard, others)

1.2 Cycle of Compliance Data-Gathering and Corrective Action

This figure depicts a process of due diligence concerning the compliance of existing products and new product designs. This is a ”closed-loop” compliance corrective action process. Other Agile solutions - Product Collaboration, Product Quality Management, Product Cost Management, Product Portfolio Management - manage areas around the lower half of the circle. Product Governance & Compliance manages the compliance data-gathering area.

Figure 1-1 Depicts a process of compliance of existing products and new product designs.

1.3 How PG&C Helps You Gather and Manage Compliance Data

People who manage the compliance process at the "buyer" site - compliance managers - must ensure that their company's products adhere to government regulations and company policy. Agile PG&C helps you gather and analyze compliance data and to take appropriate corrective action.

PG&C is not only a communication vehicle between the compliance manager and information suppliers: it also manages the compliance of parts across multiple suppliers and multiple manufacturer parts.

Ultimately, PG&C rolls all this information up to provide a product-level view of compliance.

More specifically, compliance managers use PG&C to:

• Collect data about materials used to manufacture a product

• Review compliance across the Approved Manufacturers List (AML) of a part, across multiple suppliers (the Approved Suppliers List, or ASL), across BOMs, subassemblies, and of final products

• Generate reports to show the level of compliance

• Manage supporting documentation, such as descriptions of current regulations, recovery manifests, disposal certificates of destruction, supplier compliance surveys, and other customer-specific specifications.

Compliance managers often get compliance information for manufacturer parts from an information provider or collect the information via IPC standard/Excel spreadsheet and then load the collected compliance data into a PG&C declaration. Often this process gets automated via Customizations/Process Extensions.

In another scenario, at the supplier site, information suppliers use PG&C to complete and sign off material declarations:

• Declare compliance with specifications concerning hazardous materials that may originate from its customers and from government agencies

• Disclose which hazardous substances are contained in the components and subassemblies it provides.

1.4 Agile PLM Documentation for PG&C

The Preface of this manual provides the URL to Agile documentation for current releases of Agile PLM. This manual assumes that Agile PLM has been installed and an Agile administrator has created Agile users with assigned roles that facilitate their work.

1.4.1 PG&C User Guide

This manual, PG&C User Guide, is a complete manual for working in the Agile PG&C solution. It describes how to work with the PG&C-specific business classes in Agile PLM and the Request For Information (RFI) compliance process.

1.4.1.1 Solution-specific Documentation for the PLM Administrator

Agile PLM end-users do not generally need to consult the Agile PLM Administrator Guide. The PLM administrator and the compliance manager can refer Appendix A, "Configuring Product Governance & Compliance," which describes the PG&C-specific nodes in the Administrator module in Java Client.

Customers of PG&C who want to install the Microsoft Excel-based client, which uses predefined Excel templates to facilitate performing certain tasks can refer to Appendix B, "Configuring the Microsoft Excel-based Client for Agile PG&C."

1.4.2 PG&C Supplier Guide

A small manual, PG&C Supplier Guide, provides information for your supplier users to learn to work in the Web Client (and, if installed, the Microsoft Excel-based Client) to complete their end of your compliance process. The compliance manager should be familiar with the contents of this guide.

Supplier users can access the Agile Documentation web site to download the Supplier Guide; or, the compliance manager can send the PDF to supplier users as an email attachment.

1.4.3 Getting Started with Agile PLM

Every PLM user must be familiar with the contents of Getting Started with Agile PLM. Each chapter is a comprehensive introduction to Agile client interfaces (Web Client and Java Client), concepts and terms used in Agile PLM, and important cross-solution features.

Chapters 2, 4 and 5 of Getting Started with Agile PLM contain information that is prerequisite to the information in this manual. Even experienced Agile PLM users may find it useful to review Chapter 2, "Navigating Web Client".

This table lists Getting Started chapters (and one other Agile manual) that will help you master your tasks in Agile PG&C.

Feature or Concept	Documented in
It is recommended that you review the following chapters for general Agile PLM features and concepts before working with this PG&C User Guide:
Agile PLM Web Client user interface and navigation - the primary client for PG&C end users. You might read this chapter to gain understanding of the Agile PLM user interface.	Getting Started with Agile PLM, Chap. 2, "Navigating in Agile Web Client"
Introduction to Agile PLM concepts and terminology - essential if you have never used PLM.	Getting Started with Agile PLM, Chap. 4, ”Concepts and Terms in Agile Solutions”
Introduction to Agile business objects, including creating & deleting objects, Actions, tabs, sharing, subscriptions, relationships, and references between objects.	Getting Started with Agile PLM, Chap. 5, ”Working with Objects”
These chapters may be studied as you need to work with reports, searches, workflows and attachments:
Using reports to gather data	Getting Started with Agile PLM, Chap. 7, ”Working with Agile Reports”
Searches	Getting Started with Agile PLM, Chap. 8, ”Finding Agile Data with Searches”
Workflows	Getting Started with Agile PLM, Chap. 9, ”Routing Objects with Workflows”
Attachments and file folders	Getting Started with Agile PLM, Chap. 10 & 11, ”Working with Attachments” and ”Working with File Folders.”
When your work involves the Agile Import and Export utilities:
Importing and exporting files and data	Agile PLM Import & Export Guide

1.5 PG&C Use Cases

Below are general PG&C ”use cases” and some use cases for the PLM administrator in PG&C. Each use case is cross-referenced to the corresponding section in the manual.

1.5.1 List of Use Cases

1. "RFI Process Overview" - Levels of Due Diligence Using PG&C, Declaration Workflow and the RFI Process, Routing Declarations, and Completing the RFI Process;

2. "Substances" - Creating Substances, Bill of Substances, and Mass Disclosures, Substance Aliasing, Mass Tolerance: Working with Substances.

3. "Substance Groups > Substances Tab > Conversion Factor" - Substance Groups and Conversion Factor;

4. "Specifications" - Creating Specifications Adding and Replacing Specifications, and setting Exemptions, Thresholds, and Validation Type: Tabs and Attributes in Specifications;

5. "Parts and Part Groups" - Creating Part Groups, Mapping Feature, Tabs and Attributes in Parts and Part Groups, and Conversion Factor in part groups: Part Groups > Parts Tab

6. "Declarations" - Types of Declarations, Creating Declarations, Tabs and Attributes in Declarations, Working with the Part Substances Tables;

7. "PG&C Searches";

8. "PG&C Reports", including BOM Compliance Report;

9. "Importing and Exporting Declaration Data";

10. "Rolling Up Compliance Data Using Internal Rollup" - Rolling Up Compliance Data Using Internal Rollup, Rolling Up Compliance Data Using External Rollup, Compliance States, Composition Rollup on Bill of Substances, Compliance Rollup on BOM/Parts, and Substances and Weights Rollups using Excel Integration.

1.5.2 Use Cases for the Administrator

Here are a few use cases for PG&C configuration by the administrator. Appendix A, "Configuring Product Governance & Compliance" contains a series of ”checklists” that cover numerous areas of interest for the administrator, including the nodes in the Admin tree's PG&C node folder, as well as PG&C-specific Classes, Workflows, Users, and Suppliers.

1. Setting up Rollup Rules - Compliance Rollup Rule-Setting

2. Mapping Specifications to Parts > PageTwo (Items or Manufacturer Parts) - Specification Mapping

3. Managing Events in PG&C - Use Cases for Event Management in PG&C.