Digital Assistants (PICASO)

Transform how your employees accomplish their daily tasks with PeopleSoft Intelligent Chat Assistant for Oracle (PICASO) and Oracle Digital Assistant.

PICASO provides one-stop access to all PeopleSoft digital assistants from a single, unified interface available throughout your applications.

PICASO UI for Expense Inquiry Assistant

PeopleSoft Intelligent Chat Assistant from Oracle (PICASO) is the brand for the set of digital assistants designed and delivered with PeopleSoft applications. We leverage the Oracle digital assistant interface to provide one-stop access to your employees for related services. For instance, we have delivered the Employee Digital Assistant to serve employees with actions such as retrieving absence balances, viewing paycheck and benefit details, looking up employees in the organization, and may others through a single interface. Access PeopleSoft PICASO as an ODA-provisioned button in the lower, right corner of most employee and manager self-service fluid components, homepages, and dashboards in a PeopleSoft system.

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Minimum requirements

  • PeopleSoft HCM 9.2.031 or higher
  • PeopleSoft FSCM 9.2.033 or higher
  • PeopleSoft Campus Solutions 9.2.015 or higher
  • PeopleSoft ELM 9.2.020 or higher
  • PeopleSoft CRM 9.2.018 or higher
  • PeopleTools version is 8.57.07 or higher
  • PeopleSoft Interaction Hub 9.1.013 or higher
  • Oracle Digital Assistant subscription

Delivered digital assistants and skills