PeopleSoft Chatbot

What are chatbots?

• Introduction to Chatbots

What should you have to enable chatbots on PeopleSoft?

• PeopleSoft HCM Update Image 9.2.031 or higher

  PeopleSoft FSCM Update Image 9.2.033 or higher

  PeopleSoft ELM Update Image 9.2.020 or higher

  PeopleSoft CRM Update Image 9.2.018 or higher

  PeopleSoft Campus Solutions Update Image 9.2.015 or higher

  PeopleTools version is 8.57.07 or higher

  Oracle Digital Assistant subscription

PeopleSoft Chatbot Documentation

• Online Help (PeopleBooks)

  Chatbot Install Guide

  Chatbot Twilio Install Guide

PeopleSoft Chatbot Architecture

• Chatbot Architecture