To view external user profiles, complete the following steps:
Display the Business Control Center Home page.
In the Operations list, click Commerce Merchandising or Personalization, then click External Users.
Select the Profile Realm for which the user is a member. See Profile Realms.
Select a user.
Important: If your product suite includes Oracle Commerce Platform applications that add properties to external user profiles, and you cannot view all these properties through the Business Control Center, ensure that the correct application modules are running and that your external profile definition files are correctly located. For more information, see Viewing External Profile Properties Added by Other Applications
If changes made to a profile on one Oracle Commerce Platform instance do not appear in the Business Control Center on another instance, make sure that caching is set up appropriately for profiles. See Configuring Caching for Viewing Profile Changes for more information.
