The global default blacklist settings can only be edited by the top level account. However you can define a default setting specific to an account with its own blacklist thresholds. This should only be setup after consulting with your account.
Field | Description |
|---|---|
Distinct | Distinct phone numbers called by a single GUID... So “Distinct, 60 Mins = 3” would mean that a GUID that made calls to 3 or more distinct user numbers within a 60-minute period would be blocked. |
Simul Per Dest Phone | The number of simultaneous live calls that the destination phone number is allowed to receive at a single time. So, if it is set to 2, and two users call the same destination number, no further calls would be allowed until one of the calls ends. |
Simul Per Account | Similar to Simul Per Dest Phone, except it works on the entire account as opposed to a specific destination phone number. |
Calls to **, 6 Hrs | The number of calls to distinct user numbers a GUID must make before they hear the ** message. The default is 2. |
