Supported Upgrade Paths for Siebel CRM Version 8.1.1.14

Supported Upgrade Paths for Siebel CRM Version 8.2.2.14

New topics. They describe the supported upgrade paths for Siebel Innovation Pack 2014, and the upgrade approaches available.

After installing the Siebel CRM software for the current release, you must reset any encrypted passwords in the siebns.dat file on the Siebel Gateway Name Server.

Types of Siebel Database Upgrades

New topic. It describes the different types of upgrades available with Siebel Innovation Pack 2014.

About Unicode Support

Modified topic. Describes Oracle support for Siebel database upgrades on IBM z/OS Unicode databases.

Executing Jobs Using Siebel-Scheduled Mode or Vendor-Scheduled Mode

Modified topic. During the production upgrade, jobs are executed using Siebel-provided job scheduling by default.

Upgrading Your DB2 Software

Modified topic. Before you upgrade to the current release, verify that you are using a supported version of IBM DB2 for z/OS.

Options for Extracting the Storage Control File

Modified topic to describe the contents of the storage control file generated by the Extract from Catalog and Merge with Template option.

Rebuilding Target Tables Containing LONG VARCHAR Columns

New topic. Each table in the target database that contains LONG VARCHAR columns must be re-created so that it has the same column definitions as the corresponding staging database table.

Preparing for Intersection Table Maintenance and Deduplication

Performing Intersection Table Maintenance

Deleted topics. You do not run intersection table maintenance jobs when upgrading to the current release.

Information Required by the Database Configuration Wizard

Modified topic. The Database Configuration Wizard has been updated for the current release.

Verifying JCL Upgrade Jobs

New topic. Describes how to verify that jobs ran successfully.

Removing Interface Tables and Triggers

Modified topic. Updated this topic to reflect changes to the Staging Database Environment Setup Menu.

Performing the Siebel Incremental Repository Merge.

New chapter. It describes how to perform an incremental upgrade of the Siebel database.

Dropping Partitioned EIM Tables

New topic. You must manually change the sequence in which partitioned Enterprise Integration Manager (EIM) tables are dropped during the upgrade.

Running Unload Jobs on the Target Database

Modified topic. Provides additional information about unload jobs that fail as a result of coded character set ID (CSSID) conversion errors.