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Installing the Siebel Web Server Extension as a New Installation

Use the following procedure to install the Siebel Web Server Extension (SWSE) as a new installation for Siebel CRM version 15.0.

NOTE:  Use this procedure only when SWSE is not already installed. Where an earlier version of SWSE is already installed, you perform a migration installation instead, as described in Installing the Siebel Web Server Extension as a Migration Installation.

This topic is part of Installing the Siebel Web Server Extension.

This task is a step in:

• Roadmap for Installing and Configuring Siebel Business Applications for a New Deployment
• Roadmap for Installing and Configuring Siebel Business Applications in an Upgrade Case (Existing Database)

To install the SWSE as a new installation

1. Review About Installing Siebel Business Applications.
2. Log on to the Web server computer as the operating system administrator.
3. In Windows Explorer, navigate to the Siebel image location for the current release. Then navigate to the directory where the installer is located. Navigate to Siebel_Image\Windows\Server\Siebel_Web_Server_Extension\Disk1\install.

   In this path, Siebel_Image is the directory for your version-specific Siebel network image, such as C:\Siebel_Install_Image\15.0.0.0.

4. To start the SWSE installer, double-click setup.bat.

   The SWSE installer displays the Welcome screen.

5. Click Next.

   The Oracle Configuration Manager screen appears, which prompts for email contact information.

6. Enter your My Oracle Support credentials and click Next.

   Oracle Configuration Manager software is installed on the target computer. For more information, see About Oracle Configuration Manager.

   The Select Installation Task screen appears. The New Installation task is selected by default.

7. To perform a new installation of Siebel Web Server Extension software where no existing installation of Siebel CRM version 8.1.1.x or version 8.2.2.x is present, click Next.

   The New Installation Details screen appears.

8. Enter a name for your installation and specify the installation location, and then click Next. (Note the installation name and location for future reference.) Note the following:
   • The default installation name (Oracle Home Name) is EAPPWEB_HOME. The value that you specify is used in the parent program folder name for the Oracle Universal Installer software. (A separate program folder is created for the SWSE Configuration Wizard for this installation.) If you have an existing installation, then you must specify a new name for the new installation.
   • The default installation path (Oracle Home Location) for a new installation is C:\siebel\15.0.0.0.0\sweapp or a similar value. Accept the default path or specify a different fully qualified path by typing it directly or by clicking Browse. If you have an existing installation, then you must specify a new path for the new installation.

     For more information about Oracle home and installation path requirements, see File and Directory Naming Conventions.

     CAUTION:  Do not specify the Web server installation directory as the directory in which to install SWSE. Doing this results in configuration errors later.

     The Select Languages screen appears. All of the languages that were included in the Siebel network image for SWSE are available for selection.

9. Select the languages that you want to install, and click Next. You must select at least one language in order to proceed.

   To select a language, you click the name of the language in the Available box and then use the arrow controls to move it into the Selected box.

   You specify languages to install in order to run applications using these languages. The files that are specific to the languages chosen in this step will be copied to your computer.

   If you install the software with a single language, then this language serves as the primary (base) language, in which your server messages and log files will display. If you install the software with multiple languages, then when you configure the SWSE you can specify which installed languages to deploy and which installed language is the primary language.

   You must install and deploy on the SWSE the superset of all of the languages required by the Application Object Managers that connect to it. It is strongly recommended that you install and deploy, or at least install, all of the languages that are installed in the Siebel Enterprise Server.

   NOTE:  You can add languages to an existing installation by running the installer in unattended mode (silent mode). For more information about installing and deploying languages, see Installing and Deploying Siebel Business Applications with Multiple Languages.

   For a new installation, the Cryptographic Seed screen appears.

10. (New installation only) Enter the cryptographic seed that you will use for your SWSE installation.

    The cryptographic seed is a random number (random seed) that is used in generating a random cryptographic key for encrypting session IDs.

    The Program Folder Name screen appears.

11. In the Program Folder Name screen, click Next to accept the default location for the program shortcut for the SWSE Configuration Wizard for this installation. Or, modify the program folder name, and click Next.

    By default, for a U.S. English (ENU) installation, the shortcut is created in Siebel Web Server Extension 15.0. The default program folder name and shortcut name are in the language in which the installer ran. The SWSE installer creates a shortcut called Siebel Web Server Extension Configuration.

    The Summary screen appears. This screen displays the location where the SWSE software will be installed.

12. Review the information in the Summary screen. Before you proceed, confirm that you have met all of the installation requirements, such as for disk space. Then do one of the following:
    • To begin installing the SWSE software, click Install. You can also click Install after saving a response file.
    • To save a response file to use for an unattended installation later, click Save Response File, and then save the file from the dialog box that appears. If you are not also installing at this time, then click Cancel after you save the response file. For information about performing unattended installations, see Installing Siebel Enterprise Server Components and Siebel Web Server Extension in Unattended Mode.

      The Installation Progress screen appears. The SWSE software is installed into the directory that you specified in Step 8.

13. When the Next button becomes available, the installation is complete. Click Next.

    The Finish Installation screen appears. This screen indicates whether the installation was successful and shows the location of the installer log file. You can access this file to review the installation results.

14. To close the installer, click Close.

    The SWSE installation is now finished. The shortcut for the SWSE Configuration Wizard was created in the program folder that you specified in Step 11.

15. After installing the SWSE software:
    • Verify the SWSE installation, as described in Verifying Installation for the Siebel Web Server Extension.
    • Install the latest Siebel Patchset release, where available. Then verify the installation again.
    • Configure the SWSE logical profile and then apply it to the SWSE, as described in Process of Configuring the Siebel Web Server Extension. You must have already configured the Siebel Enterprise Server components.
    • Perform any additional postinstallation steps, as described in Additional Postinstallation and Configuration Tasks.
16. Repeat this procedure on each computer where you are installing the SWSE software.