Configuring a KDS Controller

1. In the EMC, select the property, click Setup and KDS Controllers.
2. Insert a new record, enter a record name, and double-click the new record.
3. On the General tab, configure the settings as described in the following table:

   Table 16-4 KDS Controller Fields

   Fields and Options	Description
   1 - Prevent Chit Bump on Expo Display if Chit Exists on Prep Display	Select this option to prevent a chit from being bumped from an Expo Display if the chit still exists on one of the Prep Displays.
   2 - Display Next Course after Previous Course Complete	If the property is using dining courses, select this option to show one course at a time on Kitchen Display Systems (KDS). That is, menu items from course 2 appear on KDS Displays only after menu items from course 1 are bumped.
   3 - Show Only Active Orders	Select this option to allow a Speed of Service (SOS) Display to show only tables that have open orders.
   4 - Expo-only Items Display as Done	Select this option to change the status of menu items that do not go to Prep Stations to Done when they fire.
   5 - Exclude CAL Updates from Service Host Change	If the property does not use the Client Application Loader (CAL), select this option to exclude updates to CAL for Service Host changes made in the KDS Controller.
   6 - Enable Item Started Timings	If the KDS is not using Dynamic Order Mode (DOM) and is configured to show every item in an order on separate chits (select Order Devices module option 3 - Single Item Per Sub-Order), select this option to have the application recalculate an order’s target done time (TDT) when the kitchen staff starts on the item with the longest prep time. After the application recalculates the TDT, the system adjusts all of the fire times for the remaining items (based on individual prep times) to ensure that all items complete at the new TDT.
   7 - Include Theme In The Device Name	Select this option to have the KDS Display the current Kitchen Theme after the name of the device on the KDS status bar.
   8 - Enable load balancing	Select this option to turn on KDS load balancing for the KDS Controller. Load balancing distributes new orders to KDS Prep Stations based on which station has the least number of items. KDS Prep Stations are assigned to distribution groups and orders route to the KDS Prep Station with the fewest un-bumped menu items within a distribution group.
   9 - Enable Backup Controller Automatic Takeover	If the KDS Controller has a backup service host, select this option to allow the backup KDS Controller to take over automatically when the primary controller is down.
   Database Update Frequency	Enter the number of seconds you want the KDS Controller to wait to retrieve the latest updates from the database.
   Wait for Prep Suborder	If the property is using dining courses, enter the number of seconds that you want the KDS to wait for Prep Suborders before displaying an expo order as All Prep Done. Oracle Hospitality recommends entering a value of 1 or 2. The value 0 (zero) does not work with KDS Prep Times.
   Media Viewer URL	Enter the uniform resource locator (URL) of the Internet Information Services (IIS) website where you defined the Media Viewer (for example, MyPC:8080).
   Number of Zones	Enter the number of kitchen zones to use for collecting food orders. You can define up to 26 zones. The default value is 0, indicating that zones are not used.
   Production Count Increment Type	Select when to add ordered items to the production counter: If you want the application to increase the production counter as soon as workstation operators end the current round of a check, select 1 - Sent from POS. If you want the application to increase the production counter when workstation operators send checks to the KDS, select 2 - Sent (Fired) from EXPO. Oracle Hospitality recommends using this option in a non-DOM environment.
   Production Count Decrement Type	Select when to decrease the count of items from the production counter: If menu items appear on two or more prep stations and you want the application to decrease the count when any prep station bumps the item, select First Prep Done. If you want the application to decrease the count when all prep stations bump the item, select All Prep Done. When using this option, you must set all order devices to DOM when the revenue center is in DOM and all order devices to non-DOM when the revenue center is in non-DOM. If you want the application to decrease the count when the Expo station bumps the order, select Expo Done.
   Time (sec)	Enter the number of seconds to elapse before automatically bumping all closed orders after reaching the Check Count.
   Check Count	Enter the number of checks that are allowed to appear on the KDS before automatically bumping.

4. Click the Service Host tab.
5. Click Select adjacent to the Service Host field, select a service host from the list, and click OK.
6. (Optional) Click Backup Service Host and configure a backup KDS Controller. Configuring a Backup KDS Controller contains more information about how to configure a backup KDS Controller.
7. (Optional) Click Item Status Colors and select the colors in which you want items to appear on KDS Expo Displays when the status of items change. The following table describes the Item Status Color fields.

   Table 16-5 Item Status Colors Fields

   Field	Description
   Status Sent Color	Select in which color items appear when workstation operators send orders to the KDS.
   Status Fired Color	Select in which color items appear when they fire to the Prep Display.
   Status Bumped Color	Select in which color items appear when they are bumped from the Prep Display.
   Status Started Color	Select in which color items appear when they are Prep started. This feature only functions with KDS Prep stations, in non-DOM Mode, and with Item Started Timings deactivated.
   Item Select Color	Select in which color items show when kitchen staff selects an item on the order.
   Item Mark Color	Select in which color items appear when kitchen staff places items on hold.
   Item Recall Color	Select in which color items appear when kitchen staff recalls an order.
   Item Recallable Color	Select in which color recallable items appear.

8. Click Save.
9. Select the property, click Setup and RVC Configuration.
10. Double-click the revenue center for which you want to assign the KDS Controller.
11. On the General tab, select the KDS Controller.
12. Click Save.