MICROS WFM

MICROS Retail OSCAR POS allows the time worked by employees to be recorded and this data is then provided as an ASCII file to allow MICROS WFM (Workforce Management) to plan staff allocation.

Working times are recorded at the checkout via the key event <WMn> (n = employee no.).

The following times can be recorded:

·        Work begin

·        Work end

·        Absent

·        Break

·        Change of dept.

MICROS Retail OSCAR POS uses the collected data to calculate the time worked by the employee and the turnover data per time period.

The data can be exported to any directory with the following reports in program Application -> MICROS WFM -> Status Export to WM:

·        Operator comes to WFM

·        Turnover time period to WFM

·        Time period values to WFM

·        Repeat comes WFM

The names of the export files and the name of the export directory can be defined in program Application  -> MICROS WFM -> Parameter WFM.

Export of data is recorded in program Application -> MICROS WFM -> Status Export to WFM.


Operator comes

The start time of the operator is entered at the terminal with an employee no. and key <WM>.

The following functions are offered for time recording:

·        0 =operator comes

·        1 = operator goes

·        2 = absent

·        3 = break

·        4 = change of dept.

This data is exported with report "Operator comes/goes to WFM" or "Repeat comes WFM" in program Application -> MICROS WFM -> Status Export to WFM to file NameJJJJMMTTSSMMSS".

This file has the following format:

1

2

3

4

5

6

Company + Branch no.

Employee no.

Date

Time

Status

Profit center

000100001

00100002

19.12.2006

09:29:16

4

0008

1.      Company + Branch no.

2.      Employee no.

3.      Date

4.      Time

5.      Status 0 = comes, 1 = goes, 2 = absent, 3 = break, 4 = change

6.      Profit center


Turnover time period to WFM

The following applies to export of turnover data per period in MICROS Retail OSCAR POS:

·        The number of an employed operator must be entered in Application -> Organisation -> Terminals -> Details 1, field Operator WFM to ensure that the time recorded with key event <WMn> (n = employee no.) can be carried out for operators who are not signed on.

·        Periods must be programmed under Application -> Company -> Time periods 1.

·        The option "Day" must be set in program Parameters-> Misc.params. -> Statistic parameter for statistics " TimeTurnProC"

·        The option "Period statistic“ must be set for all items for which turnover data is to be recorded in the statistics. This can be programmed under Application -> MICROS WFM -> Parameter WFM with report "Set item period st.".

The data is exported together with report "Turnover in time period to WFM" to file "NameJJJJMMTTSSMMSS" in program Application -> MICROS WFM -> Status Export to WFM.

The file format is as follows:

1

1

3

4

5

6

Company + Branch no.

Date

T/o type

Profit center

Period 1

Period 2

000100001

19.12.2006

1

0001

0.00

0.00

000100001

19.12.2006

2

0001

0

0

000100001

19.12.2006

3

0001

0

0

 

1.      Company + Branch no.

2.      Date

3.      Turnover type 1 = turnover, 2 = positions count, receipt count

4.      Profit center

5.      Value period 1

6.      Value period 1

7.      Value period …


Time period values to WFM

The following applies to export of turnover data per period in MICROS Retail OSCAR POS:

·        Periods must be programmed under Application -> Company -> Time periods 2.

·        The option "Day" must be set in program Parameters-> Misc.params. -> Statistic parameter for statistics " Time2TurnProC"

·        Please ensure to configure consecutive numbers for the intervals of the Time periods 2 and all time periods must bet he same for each interval. Only minutes of 15, 30, 45 or 60 are allowed. Mixed time values are not allowed and results in no export.
If an error occurs a file with the extension of .asc (Filename.asc) will be stored in the export folder. This file is only used for error analyses and cannot be used for the data import.

The data is exported  with report "Time period values to WFM" to file "Filename" in program Application -> MICROS WFM -> Status Export to WFM. The name of the export file must be entered in program Application -> MICROS WFM -> Status Export to WFM in field "Filename values in time period 2".

The export data has the following structure:

Field no.

Description

Format

MICROS Retail OSCAR POS

1

Subsidiary

999999999

Company no. + Branch no.

2

Date

JJJJMMTT

Date of statistic Time2TurnProC

3

Record type

9

0 = Profit center (Department)

4

Value type

9

1 =  Turnover

2 =  Number of customers

3 =  Number of receipt position

5

Profit center/Department

9999

Profit center no. (Department no.)

6

Start time

hhmm

Values after start time

7

Interval time

99

15, 30, 45 or 60 Minutes

8

Interval value

9999,99

With or without decimal digits

9

Interval value

9999,99

With or without decimal digits

10

Interval value

9999,99

With or without decimal digits

11

Interval value

9999,99

With or without decimal digits

 

…………

9999,99

With or without decimal digits

xx

CRLF

 

End of record

Attention!
Please ensure to configure consecutive numbers for the intervals of the
Time periods 2 and all time periods must bet he same for each interval. Only minutes of 15, 30, 45 or 60 are allowed. Mixed time values are not allowed and results in no export.


MICROS Retail Deutschland GmbH
Salzufer 8
D-10587 Berlin
-Germany-