Overview of logging in and passwords

The InForm application uses your user name, password, and security questions to confirm your identity and provide access to your study.

• Passwords—You can change your password at any time after you log in to the InForm application.

  For more information, see Guidelines for choosing a password and Changing your password.

• Initial log in—The first time you log in to the InForm application, you must use the temporary password that your study administrator assigned to you.

  To access the InForm application you are required to change the temporary password, provide an email address, and select and provide answers for two different security questions. You can change this information at any time after your initial log in.

  For more information, see Logging in to the InForm application for the first time.

• Password recovery information—The system uses the password recovery information to confirm your identity when you want to reset a forgotten password or change an expired password.

  The password recovery information includes an email address, and two different security questions.

  For more information, see Setting up your password recovery information.

• Reset a forgotten password—If you forget your password, you can use your password recovery information to request a temporary password that you can use to log in to the InForm application.

  Before you can receive a temporary password, you must provide answers for the two security questions you selected in your password recovery information. After the InForm application confirms your identity, an email message with a temporary password and instructions on how to access your account is sent to you.

  After you log in with the temporary password, you should immediately change the password.

  For more information, see Resetting your password and Changing your password.

• Expired password—Administrators can require that you reset your password at specified intervals.

  To reset your expired password, you must provide answers for the two security questions you selected in your password recovery information.

  For more information, see Changing your expired password.