Chapter 43: Overview of the JC Penney Interface

Purpose: The JC Penney Interface is used to transmit orders electronically from JC Penney to Petals (CWDirect).

Background information: JC Penney is a syndication for Petals, which means that JC Penney accepts orders for Petals' merchandise, transmits these orders to Petals, and receives a commission for these sales.

JC Penney uses EDI (electronic data interchange) to send these orders to Petals' system. Once the orders arrive on the system, they are processed through the Phone Interface. The Phone Interface is an application that takes an input file and creates Order and Customer records, as if the orders were entered through the standard Order Entry application.

Petals fulfills these orders from its own inventory, then invoices (charges back) JC Penney (because JC Penney accepts payment from the customer for the order). A single Accounts Receivable record is created by Petals for every 1,000 JC Penney orders that have been shipped.

The following files and reports enable Petals to accept orders from JC Penney:

Source Cross Reference file: contains cross-reference information between Petals and JC Penney source codes. JC Penney source codes are comprised of an effort code and a version code. See Chapter 44: Working with Source Cross Reference Codes (WSCR).

SKU Cross Reference file: contains cross-reference information between Petals and JC Penney items. Use this file to specify information about items sold in a JC Penney offer (catalog). See Chapter 45: Working with SKU Cross Reference Records (WSKR).

Backorder Report: identifies the items that have been ordered from an offer, but are currently unavailable. See Chapter 46: Printing the Backorder Report (PPBO).

Invoice Cross Reference file: contains cross-reference information between the Petals (CWDirect) and the JC Penney or Spiegel invoice numbers. See Chapter 49: Display Invoice Cross Reference (DICR).