Part E: Using the JC Penney and Spiegel Interfaces

Chapters in this part: The following chapters describe how to accept JC Penney orders on the system using EDI (electronic data interchange), the phone interface, and several cross-reference files and reports.

• Chapter 43: Overview of the JC Penney Interface describes the process by which JC Penney orders are accepted by Petals.

• Chapter 44: Working with Source Cross Reference Codes (WSCR) describes this cross-reference file that contains Petals source codes and the equivalent JC Penney source codes.

• Chapter 45: Working with SKU Cross Reference Records (WSKR) describes this cross-reference file that contains Petals items and the equivalent JC Penney items.

• Chapter 46: Printing the Backorder Report (PPBO) describes this report that lists the items that have been ordered, but are unavailable.

• Chapter 47: Overview of the Spiegel Interface describes the process by which order and billing information is cross-referenced so that Petals can invoice Spiegel for fulfilling orders.

• Chapter 48: Printing the Held Orders by Pay Type Report (PHOP) describes the report that lists orders that are on hold for the specified payment type.

• Chapter 49: Display Invoice Cross Reference (DICR) describes how to access an order for inquiry by the JC Penney or Spiegel invoice number instead of using the system-assigned (CWDirect) invoice number.

• Chapter 50: Display Order Cross Reference (DOCR) describes how to access an order for inquiry by the Spiegel order number instead of the system-assigned (CWDirect) order number.

• Chapter 51: Generating Syndication Invoices (MSYN)