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Use Case: Resetting a Forgotten Password

This use case lets a user reset a forgotten password.

Main Path for Resetting a Forgotten Password

The main path occurs when a user clicks the link in the email he or she receives after answering the security question on the Forgot Password page to display the CSR Reset Password page.

Alternate Paths for Resetting a Forgotten Password

No alternate paths occur in this use case.

CSR Reset Password Page Elements

Table 12 describes the elements of this page.

Table 12. CSR Reset Password Page Elements
Page Element
Description

Title Text

CSR Reset Password

Enter New Password Module

This module displays the following elements:

  • Module title text: Enter New Password
  • Text and blank field for data entry: *Password Field
  • Text and blank field for data entry: *Confirm New Password Field
  • Text: Password Policy:

    Password must be at least 8 character(s) long.
    Password must contain at least 1 lowercase letter(s).
    Password must contain at least 1 numeric character(s).
    Password must contain at least 1 uppercase letter(s).

  • Button: Submit
    Action: Saves the new password and displays the Login page. For details, see Login Page Elements.
  • Button: Cancel
    Action: Cancels the action.
  • Text: *Required Fields

    
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