Bookshelf Home | Contents | Index | PDF     

Assisted Service Application Guide for Oracle Billing Insight > Enterprise Metric Reports >

Use Case: Viewing the Unique Users Report

This use case lets a Merchant user view the Unique Users report, which shows the volume of unique users relative to the total number of users who signed into all Oracle Billing Insight applications during a selected report period:

  • Self-Service Application (business and consumer users)
  • Assisted Service Application
  • Command Center (production environment)

The Unique Users report can present data in both tabular and graphical format, in line or bar chart. A user can choose another report period or chart type.

Main Path for Viewing the Unique Users Report

The main path occurs when a Merchant clicks Unique Users on the User Metrics page to display the Users Signed In page

Alternate Paths for Viewing the Unique Users Report

The following alternate paths can occur in this use case:

  • A user clicks the User Metrics tab, and Unique Users.
  • A user clicks Reports on the Main Menu, and Unique Users.

Unique Users Page Elements

Table 41 describes the elements of this page.

Table 41. Unique Users Page Elements
Page Element
Description

Page Title Text

Unique Users

Prompt Module

This module displays the following elements:

  • Text and drop-down list: Report Period List
  • Text and drop-down list: Chart Type List
  • Button: Submit
    Action: Displays the selected report.

Unique Users Chart Module

This module displays a line or bar chart showing the volume of unique users who accessed the Oracle Billing Insight applications relative to the total number of user sign-ins during a selected report period. The chart also contains a color key.

Report Details Module

This module displays the following elements:

  • Module title text and data: Report Details for Last Selected Time Frame (Number Item(s))
  • Text and link: Download
    Link target: A prompt to download or save the report in Microsoft Office Excel CSV file format.
  • Column titles:
    • One of the following text and sorting links:
      • Day
      • Month
    • Text and sorting link: Unique Users
    • Text and sorting link: Total Users

Report Details Module, continued
  • Column content:
    • One of the following fields:
      • Data: Month and Day
      • Data: Month and Year
    • Data: Number unique users
    • Data: Number of total users for the row
  • Content of the total row:
    • Text: Total
    • Data: Total number of unique users who logged in
    • Data: Total number of user logins

    
Assisted Service Application Guide for Oracle Billing Insight Copyright © 2016, Oracle and/or its affiliates. All rights reserved. Legal Notices.