Assisted Service Application Guide for Oracle Billing Insight > Servicing Companies >

Use Case: Viewing a Company Administrator's Information


This use case lets an agent view a company administrator's information, such as name, address, phone numbers, email, role, and status.

Main Path for Viewing a Company Administrator's Information

The main path occurs when an agent searches for an administrator, then clicks the administrator's user ID on the View Administrators page to display the Administrator Details dialog box.

Alternate Paths for Viewing a Company Administrator's Information

No alternate paths occur with this use case.

Administrator Details Dialog Box Elements

Table 19 describes the elements of this page.

Table 19. Administrator Details Dialog Box Elements
Page Element
Description

Title Text

Administrator Details

Administrator Details Module

This module displays the following elements:

  • Text and data: User ID User ID
  • Text and data: First Name First name
  • Text and data: Middle Name Middle name
  • Text and data: Last Name Last name
  • Text and data: Company Company name
  • Text and data: Address Line 1 Address line 1
  • Text and data: Address Line 2 Address line 2
  • Text and data: City City
  • Text and data: State State
  • Text and data: Country Country
  • Text and data: Postal Code Postal code
  • Text and data: Home Phone Number Home phone number
  • Text and data: Mobile Phone Number Mobile phone number
  • Text and data: Mobile Service Provider Provider name
  • Text and data: Email Email address
  • Text and data: Role Role (Admin)
  • Text and data: Status Status
  • Button: Edit
    Action: Displays the Edit Administrator Information page. For details, see Edit Administrator Information Page Elements.
  • Button: Delete
    Action: Displays the Delete Administrator Information. For details, see Delete Administrator Information Page Elements.

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