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Assisted Service Application Guide for Oracle Billing Insight > Servicing Companies >
Use Case: Viewing a List of Company Administrators
This use case lets an agent view a list of a company's Admin users. Main Path for Viewing a List of Company Administrators
The main path occurs when an agent clicks Administrators next to a company name on the View Company page to display the View Administrators page. Alternate Paths for Viewing a List of Company Administrators
No alternate paths occur with this use case. View Administrators Page Elements
Table 18 describes the elements of this page.
Table 18. View Administrators Page Elements
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Page Title |
View Administrators |
Search Administrators Module |
This module displays the following elements:
- Text and blank field for data entry: Administrator First Name Field
- Text and blank field for data entry: Administrator Last Name Field
- Text: Enter a value for at least one of the options and click Submit.
- Button: Submit
Action: Searches for the administrator.
- Button: Cancel
Action: Cancels the action.
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Search Results Module |
This module displays the following elements:
- Module title text and data (One or a combination of the following, for however many fields are searched on):
- Search on data: Search Results for Field name Criteria (Number Item(s))
- Wildcard search: Search Results for Field name (Number Item(s))
- Column titles:
- Text: Primary
- Text and sorting link: User ID
- Text and sorting link: First Name
- Text and sorting link: Last Name
- Text and sorting link: Status
- Text: Action
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Search Results Module, continued |
- Column content:
- Button (inactive): A radio-style button appears if this is the primary administrator for the company, otherwise it is blank.
- Data and link: User ID
Link target: Displays the Administrator Details dialog. For details, see Administrator Details Dialog Box Elements.
- Data: First name
- Data: Last name
- Data: Status value
- Text and link: Impersonate
Link target: Displays the Self-Service application as the administrator. For details, see Use Case: Impersonating a Customer User.
- Button: Add New
Action: Displays the Add Administrator Information page. For details, see Add Administrator Information Page Elements.
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