This chapter describes the use cases for Assisted Service agents (CSR or CSRAdministrator users) to service companies (customers). It includes the following topics:

• Use Case: Searching for a Company
• Use Case: Viewing a List of Companies
• Use Case: Viewing a List of Company Administrators
• Use Case: Viewing a Company Administrator's Information
• Use Case: Editing a Company Administrator's Information
• Use Case: Deleting a Company Administrator
• Use Case: Adding a Company Administrator