A
- address book, Use the address book
- announcements, Create announcements and quick links
C
- Configure Price Quote (CPQ), Understand the Agent Console, Understand CPQ Cloud integration, Create new orders
- coupon stacking rules, Understand coupons and gifts
- coupons, Understand coupons and gifts
- CS Agent role, Assign roles
- CS Agent Supervisor role, Assign roles
E
- email, View order details
N
- no price item, Create new orders
O
- order, View order details
- cancel, Cancel an order
- create, Create new orders
- display payment information, View payment details
- display promotions, View order items
- display returns, View order items
- display shipping information, View shipping details
- history, View order history
- incomplete, Complete in-process orders
- returns, Process returns
- track, View tracking references
P
- PayPal, Understand PayPal use
- PayU Latam, Understand PayU Latam use
- price override, Use price override
- profile, View order details
- creating, Assign roles
Q
- quick links, Create announcements and quick links
R
- remorse period, Set the customer remorse period, Understand the remorse period
- roles, Assign roles
- CS Agent, Assign roles
- CS Agent Supervisor, Assign roles
- price override, Set price overrides
S
- search, Search for customers, Search for orders
- criteria, Search for customers
- customers, Search for customers
- orders, Search for orders
- results, View customer results, View order results
- shipping, View shipping details, Understand shipping
