On the Order Search page, you can use the following criteria to search for orders in your system:
Customer first and last name, email address, and phone number.
Order number.
SKU, product name, order states, order status, and orders submitted previously in days.
Account (available if accounts-based commerce functionality has been enabled for your environment; this column is populated for shoppers with accounts only).
Click the Advanced Search arrow to show expanded criteria fields, including specific start and end dates, and customer order-level shipping or billing addresses.
Note: For accounts-based commerce shoppers, you cannot add or edit the shipping or billing address information as it is set for the account associated with the shopper.
Note: The search criterion is based on Starting With, either letters or numbers. For example, typing a K in the First Name search field could produce results of Kara, Kim, and Kyle. Typing Ki would limit the search to Kim as a related result.
