Lead: When determining the number of employees to fill the job, Labor Management includes a time period leading up to the staffing requirement. For example, a location needs two cooks for a dinner rush from 5:00 p.m. to 7:00 p.m. To prepare for the rush, you specify a lead duration of 15. Labor Management determines the location needs the two cooks starting at 4:45 p.m.
Lag: When determining the number of employees to fill a job, Labor Management includes a time period after the staffing requirement. For example, a location anticipates a lunch rush from 11:00 a.m. to 1:00 p.m. Labor Management. Labor Management detects burger sales sharply increase starting at 12:15 p.m. Set a lag value to add another grill cook starting at 12:00 p.m.