Choosing a Staffing Method

When you create a staffing profile, you add jobs to the profile, and then you select the method Labor Management uses to calculate staffing requirements for each job. Use the following table to access more information on staffing methods.

Table 15-1 Staffing Methods

I Want To Go To

Define requirements by setting general threshold values based on one or two forecast profiles and forecast components, such as sales and checks.

Example: Forecast threshold

Defining General Forecast Requirements

Define requirements by applying a productivity factor to a forecast. A productivity factor is a numeric productivity level your organization assigns to a specific job.

Example: Forecast productivity

Defining Forecast Productivity Requirements

Define staffing requirements for job functions, such as cashiers and servers. You set a net sales threshold and Labor Management proposes the number of employees to staff based on forecast values.

Example: Shift

Defining Shift Requirements

Define staffing requirements for job functions, such as cashiers and servers, for day parts for each day of the week. You set a net sales threshold and Labor Management proposes the number of employees to staff based on the fixed resource requirements and forecast values.

Example: Fixed resources

Defining Fixed Resource Requirements

Define staffing requirements according to the level of effort required to prepare menu items. You create skills, create stations, and then assign skill level requirements to the jobs associated with the profiles.

Example: Recipe

Defining Recipe Requirements

Define staffing requirements by combining staffing methods:
  • Labor resource requirements by shifts.

  • Labor resource requirements by forecasting components.

  • Labor resource requirements for non-sales-driven activities, such as cleaning equipment and performing administrative tasks.

Example: Advanced General

Defining Advanced General Requirements

General Step

Define general forecast thresholds and assign staffing requirements based on the thresholds, as described in the following examples:

Table 15-2 Single Forecast Staffing Requirements

Forecast Staffing Requirements

Greater than or equal to 0

1

Greater than or equal to 150

4

Greater than or equal to 500

7

If the forecast generates the value 120, the General Step method outputs a staffing requirement of 1. If the forecast generates the value 300, the General Step method outputs a staffing requirement of 4.

The following table shows staffing requirements based on two forecasts:

Table 15-3 General Step Example for Two Forecasts

Forecast 1 \ Forecast 2

Greater than 0

Greater than 125

Greater than 230

Greater than 0

1

3

5

Greater than 150

4

6

8

Greater than 500

7

9

11

If the forecast generates the values 215 and 135 for Value 1 and 2, Labor Management generates a staffing requirement of 8.

Check amounts can impact staffing requirements. For example, you have several guest checks. One check is for a very expensive bottle of wine. The check for the bottle of wine increases the forecast value causing Labor Management to increase the staffing requirement. Even though the forecast increased, additional staff is not necessary.

Forecast Productivity

Define productivity factors and then apply the factors to the forecasted values to determine the staffing requirements, as described in the following example:

Table 15-4 Productivity Example

Forecast Productivity Factor

Greater than or equal to 0

0.037

Greater than or equal to 500

0.042

Greater than or equal to 1000

0.050

If the forecast generates the value 832, the Productivity method calculates 832 x 0.042 and outputs a staffing requirement of 35.

Shift

Define staffing and shift requirements for each job code based on thresholds for Net Sales of the entire system for the entire business week, as described in the following examples:

Table 15-5 Shift Example for Net Sales Greater Than or Equal to 0.00

Job Code Staffing Requirement Start Day End Day Start Time End Time

Cook 1

2

Monday

Friday

0800

1600

Cook 1

1

Monday

Saturday

1200

2000

Cook 2

1

Monday

Friday

1500

1900

Cook 3

3

Monday

Tuesday

1800

2000

Table 15-6 Shift Example for Net Sales Greater Than 50,000

Job Code Staffing Requirement Start Day End Day Start Time End Time

Cook 1

4

Monday

Friday

0800

2200

Cook 1

3

Monday

Saturday

1000

2000

Cook 2

3

Monday

Friday

1500

2300

Cook 3

4

Monday

Tuesday

1700

2100

Fixed Resources

Define staffing requirements for a day or day parts based on thresholds for Net Sales of the entire system for the entire business week. The following examples show requirements based on day parts:

Table 15-7 Shift Example for Net Sales Greater Than or Equal to 0.00

Day Part Monday Requirement Tuesday Requirement Wednesday Requirement Thursday Requirement Friday Requirement Saturday Requirement Sunday Requirement

Breakfast

2

3

2

2

2

2

2

Lunch

3

3

3

3

3

3

3

Dinner

1

1

1

1

1

2

1

Table 15-8 Shift Example for Net Sales Greater Than 50,000

Day Part Monday Requirement Tuesday Requirement Wednesday Requirement Thursday Requirement Friday Requirement Saturday Requirement Sunday Requirement

Breakfast

3

3

3

4

4

4

3

Lunch

3

4

4

3

3

4

5

Dinner

2

2

1

2

2

2

1

Recipe

Define staffing requirements based on the effort required to prepare menu items. For example, you specify 90 seconds as the effort required to prepare a pizza, and the forecasted value of pizza sales for a shift is 250. The total effort required to make pizzas for the shift is 22,500 seconds (90 x 250) or 375 minutes. To determine staffing requirements for 15-minute intervals for the forecast, the total effort in minutes is divided by 15 (375/15) for a staffing requirement of 25.

Advanced General

Combines the shift method and the general step forecast threshold method. The advanced general method enables you to configure:
  • Labor resource requirements by shifts.

  • Labor resource requirements by forecasting components.

  • Labor resource requirements for non-sales-driven activities, such as cleaning equipment and performing administrative tasks.