How Alerts Work

Administrator users can define and enable multiple alert policies. STA continuously evaluates any enabled alert policies and sends alerts when corresponding events occur.

Alert policies are evaluated when:

  • An enabled alert policy is created or modified in any way.

  • A drive/media exchange or media validation occurs.

  • An SNMP trap is received from a monitored library.

  • A library data collection occurs.

  • An STA application or server event occurs.

  • An automated log bundle is created for a library component or the STA database. This applies only if automatic bundle creation is enabled.

STA generates alerts based on the alert policy criteria and severity. An alert is generated if the policy criteria are matched and enough time has passed since the last alert for the same library resource and event. The time period is determined by the policy severity. If the alert policy includes email addresses, an email containing details about the alert is sent to the designated addresses.

Any STA user can monitor alters from the Alerts Overview screen on the Tape System Activity tab. The screen displays a list of generated alerts, and you can sort, filter, export, and print this list according to your needs. Users with Operator privileges can also annotate selected alerts.

If you are using an alerts workflow at your site, you can update the state of selected alerts to reflect current progress. Alerts workflow management is an optional manual process.

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