The Oracle Enterprise Manager Connector Framework requires a web service interface for exchanging event information with OMU. Since OMU does not come with a web services front end, an Oracle-provided web service front end must be installed before Oracle Enterprise Manager can exchange event information with OMU. Additionally, an Oracle back-end Agent must also be installed on the same system as the OMU server.
This chapter provides information to assist in troubleshooting integration issues with HP OMU. The chapter focuses on troubleshooting issues in the web service front-end and the back-end Agent.
This chapter discusses the following topics:
Before you start the troubleshooting process, ensure that you have done the following:
Installed the OMU Connector as specified in Installing the Connector in Enterprise Manager.
Installed and started the Oracle OMU Agent as specified in Installing and Running the Oracle Agent for HP Operations Manager.
Installed, started, and tested the OMU Web service as specified in Installing the Oracle Web Service for HP Operations Manager.
Created a connector instance as specified in Creating a Connector Instance.
Configured the connector instance as specified in Configuring the Connector.
Set up one or more rules as specified in Setting Events Rules to forward events to the connector instance.
If all the actions above have been completed and the connector is not working, perform the steps in Diagnosing the Problem.