Working with Order Broker (WOBR)
Purpose: Use this menu option to review the records and history of all order lines sent to or received from the Order Broker for shipment or customer pickup. You can also use this menu option to cancel fulfillment of a brokered backorder request to the Order Broker and leave the order line open, so you can fulfill it from your warehouse using your standard process.
Determining the Order Broker type: A Delivery type of retail pickup, delivery, store pickup, or ship-to-store is indicated on the Display Order Broker Screen. The Delivery type at this screen is blank for a brokered backorder. This screen is available by selecting Display for an Order Broker record at the Work with Order Broker screen.
For more information: See the Order Broker Integration for an overview.
In this topic:
• Work with Order Broker Screen
• Order Broker Fulfilling Location
• Display Order Broker History Screen
• Display Order Broker History Detail Screen
• Canceling a Brokered Backorder Request
• Confirm Order Broker Cancel Window
• Printing the Order Broker Aging Report
How to display this screen: Enter WOBR in the Fast path field at the top of any menu, or select Work with Order Broker from a menu.
Field |
Description |
Status |
The current status of the Order Broker request. Possible statuses are described at the Order Broker Status Summary Table. |
Create date |
The date when the Order Broker request was created. Numeric, 6 positions (MM/DD/YY format); optional. |
Order # |
The order number and ship-to number that originated a brokered backorder, store pickup, or ship-to-store order, or was created as a result of a retail pickup or delivery request. The ship-to number is set to 1 if there is a single shipping address. Note: Ship-to-store orders are not listed here until you generate a pick slip and CWSerenade submits the order to the Order Broker. Order number: numeric, 8 positions; optional. Ship-to number: numeric, 3 positions; optional. |
Line # |
The sequence number in the Order Detail table that identifies the order line to be fulfilled through the Order Broker integration. The sequence number might differ from the order line number displayed in order maintenance or order inquiry if, for example, you deleted one of the previous lines on the order. Numeric, 5 positions; optional. |
Item |
The item to be fulfilled through the Order Broker. If the item has SKU’s, only the base item code is displayed. Alphanumeric, 12 positions; optional. |
Qty |
The current quantity to be fulfilled at the Fulfilling location. DIsplayed regardless of status. Numeric, 5 positions; display-only. |
Fulfilling location |
See the Order Broker Fulfilling Location for a discussion. Alphanumeric, 50 positions; optional. |
Request ID |
A unique ID number assigned by the Order Broker to identify the order. If the Use Split Order (L56) system control value is: • unselected: each individual brokered backorder item submitted to the Order Broker receives a unique request ID, and the Order Broker treats it as a separate order. • selected: CWSerenade sends a single submit order request for all backordered lines that are eligible for brokering. The Use Split Order (L56) system control value does not affect how CWSerenade creates or processes ship-to-store, retail pickup, delivery, or store pickup orders. The request ID is blank for requests whose status is: • Z: Canceled • C: Closed • J: Rejected • R: Ready • W: Waiting The field might also be blank for requests in E (Error) status, depending on the nature of the error. For example, requests that the Order Broker did not receive and create successfully are not assigned request ID’s. Although the field in CWSerenade is up to 25 positions, Locate does not support a request ID longer than 10 positions. Numeric, 25 positions; optional. |
Action |
See the options described below. |
Option |
Procedure |
Display details of an Order Broker request |
In the Action field, select Display to advance to the Display Order Broker Screen. |
Review history for an Order Broker request |
In the Action field, select History to advance to the Display Order Broker History Screen. |
Cancel an Order Broker request |
In the Action field, select Cancel to cancel a brokered backorder and return the order line to standard backorder processing. See Canceling a Brokered Backorder Request for more information. Note: • To cancel both the Order Broker request and the order line itself, use the cancel option in order maintenance. See the discussion under Canceling a Brokered Backorder Request for background. • The Cancel option is available only for brokered backorders, only if you have authority under the Cancel Order Broker Lines (B19) secured feature, and only if the Order Broker request is in a status eligible for cancellation (not closed, shipped, canceled, cancel pending, unfulfillable or error). |
Print the Order Broker Aging Report |
Select Print to advance to the Print Aging Report Window. See Printing the Order Broker Aging Report for more information. |
Note: The links to the Document Management Screen, Forms Management Screen, and Job Management Screen are not available at this screen.
Order Broker Fulfilling Location
What is the fulfilling location? The screens in the Working with Order Broker (WOBR) menu option display the Fulfilling location for an order fulfilled through the Order Broker integration. In the case of:
• brokered backorders: the fulfilling location indicated is the store location assigned to ship the item to the customer. If the order has been reassigned (for example, if the first assigned location cannot fulfill the order, and the Order Broker selects another location), then the current fulfilling location as of the last status update is indicated.
• store pickup: the fulfilling location indicated is the store location the customer has selected to pick up the order. The inventory is available at this location and does not need to be transferred there.
• retail pickup or delivery: the fulfilling location indicated is a warehouse in CWSerenade.
• ship-to-store:
• When order submitted to Locate: In CWSerenade, the warehouse shipping the merchandise to the store location is initially identified as the fulfilling location; however, in Locate, the CWSerenade warehouse is identified as the originating location, and the assigned store location is the fulfilling location.
• When store receives the merchandise or customer picks up the order: Once CWSerenade receives a status inquiry response indicating that the store location has received the merchandise on the order, or that the customer has picked the order up, the store location is identified as the fulfilling location.
Important: In Locate, the fulfilling location for a ship-to-store order is always the store location where the customer picks up the order.
Location description: Even if the fulfilling location is a warehouse within your company in CWSerenade, the description of the location is from the cross-reference record set up through Work with Store Cross Reference (WSCR), and is separated from the code by a hyphen. For example, a request assigned to store 10, CWOutlet Center, lists a fulfilling location of 10 - CWOutlet. Although the fulfilling location code field in the CWSerenade database is 25 positions, you cannot create a code that exceeds 10 positions in Locate.
When is the location blank? The fulfilling location is blank for:
• store pickup orders: if you canceled the order in CWSerenade. If another location sent a cancel request to the Order Broker, which relayed it to CWSerenade through a status inquiry request, the Order Broker record retains the fulfilling location; however, if a single line on a store pickup order is rejected, the entire order (including any additional lines) is canceled, and in this situation the fulfilling location is blank for all items except the rejected item.
• brokered backorders whose status is:
• Z: Canceled
• C: Closed
• J: Rejected
• R: Ready
• W: Waiting
The field might also be blank for requests in E: Error status, depending on the nature of the error. For example, requests that the Order Broker did not receive and create successfully are not assigned to fulfilling locations.
Note:
• The fulfilling location description is stored in the Order Broker table. Entering or updating a location cross reference through Work with Store Cross Reference (WSCR) does not update the fulfilling location displayed here.
• The fulfilling location description displayed here is blank if you had not set up the cross reference at the time the response was received from the Order Broker.
• Even if the fulfilling location is a CWSerenade warehouse, the warehouse description is not displayed here; you need to set up the cross-reference through Work with Store Cross Reference (WSCR).
• If the Order Broker was unable to find a location to fulfill a brokered backorder, the current location matches the Locate Default Location Code/Unfulfillable (K56) system control value. In this situation, the current status is Unfulfillable.
Purpose: Use this screen to review details about an Order Broker request.
How to display this screen: Select Display in the Action field for a record at the Work with Order Broker Screen.
|
Description |
Order # |
The order number and ship-to number that originated the brokered backorder, store pickup, or ship-to-store, or that was created as a result of the retail pickup or delivery request. The order number is separated from the ship-to number by a hyphen. Order number: numeric, 8 positions; display-only. Ship-to number: numeric, 3 positions; display-only. |
Line # |
The sequence number in the Order Detail table that identifies the order line to be fulfilled through the Order Broker integration. The sequence number might differ from the order line number displayed in order maintenance or order inquiry if, for example, you deleted or canceled one of the previous lines on the order. Numeric, 5 positions; display-only. |
Item/SKU |
The item and SKU fulfilled through the Order Broker integration. Item: alphanumeric, 12 positions; display-only. SKU: alphanumeric, three 4-position fields; display-only. |
Order qty |
The ordered quantity for the order detail line. This field is used for all order types. Numeric, 5 positions; display-only. |
Qty |
The quantity of a brokered backorder line that is currently assigned to Locate for fulfillment, or has been fulfilled or canceled. Might be less than the ordered quantity if this is a brokered backorder, the Use Split Order (L56) system control value is selected, and the Allow Split Order and Allow Split Line preferences in Locate are also selected. See the Use Split Order (L56) system control value for a discussion. Numeric, 5 positions; display-only. |
Status |
The current status of the Order Broker request.The description is to the right. Possible statuses are described at the Order Broker Status Summary Table. Alphanumeric, 1 position; display-only. |
Created date |
The date when the Order Broker request was created. Numeric, 6 positions (MM/DD/YY format); display-only. |
Created time |
The time when the Order Broker request was created. Numeric, 6 positions (HH:MM:SS format); display-only. |
Last request date |
The last date when CWSerenade sent an order or status request to the Order Broker. Numeric, 6 positions (MM/DD/YY format); display-only. |
Last request time |
The last time when CWSerenade sent an order or status request to the Order Broker. Numeric, 6 positions (HH:MM:SS format); display-only. |
Request ID |
A unique ID number assigned by the Order Broker to identify the order. If the Use Split Order (L56) system control value is: • unselected: each individual brokered backorder item submitted to the Order Broker receives a unique request ID, and the Order Broker treats it as a separate order. • selected: CWSerenade sends a single submit order request for all backordered lines that are eligible for brokering. The request ID is blank for requests whose status is: • Z: Canceled • C: Closed • J: Rejected • R: Ready • W: Waiting The field might also be blank for requests in E: Error status, depending on the nature of the error. For example, requests that the Order Broker did not receive and create successfully are not assigned request ID’s. Numeric, 30 positions; display-only. |
Fulfilling location |
See the Order Broker Fulfilling Location for a discussion. Alphanumeric, 50 positions; optional. |
Broker delivery type |
The type of order: • blank = brokered backorder. See Brokered Backorders. • D - DELIVERY = See Retail Pickup or Delivery Orders. • P - STORE PICKUP = See Store Pickup Orders. • R - RETAIL PICKUP = See Retail Pickup or Delivery Orders. • S - SHIP TO STORE = See Ship-to-Store Orders. |
Option |
Procedure |
Review history for the Order Broker request |
Select Display History to advance to the Display Order Broker History Screen. |
Note: The links to the Document Management Screen, Forms Management Screen, and Job Management Screen are not available at this screen.
Display Order Broker History Screen
Purpose: Use this screen to review the order, status, and cancel requests sent from CWSerenade to the Order Broker, and the responses received. History is listed in chronological order (oldest to newest).
Not included in this history:
• Fulfillment request and response messages
• SubmitOrder request and response messages for store pickup or ship-to-store orders
• Changes to a brokered backorder’s Under Review flag that can occur if the Send Held Orders to Locate (M18) system control value is selected
How to display this screen: Select History in the Action field for a record at the Work with Order Broker Screen, or select Display History at the Display Order Broker Screen.
Field |
Description |
Order # |
The order number and ship-to number related to the Order Broker request. The order number is separated from the ship-to number by a hyphen. Order number: numeric, 8 positions; display-only. Ship-to number: numeric, 3 positions; display-only. |
Line # |
The sequence number in the Order Detail table that identifies the order line to be fulfilled through the Order Broker integration. The sequence number might differ from the order line number displayed in order maintenance or order inquiry if, for example, you deleted or canceled one of the previous lines on the order. Numeric, 5 positions; display-only. |
Item/SKU |
The item and SKU to be fulfilled through the Order Broker integration. Item: alphanumeric, 12 positions; display-only. SKU: alphanumeric, three 4-position fields; display-only. |
Item/SKU description (unlabeled field to the right of the Item/SKU) |
The description of the item and SKU. This field displays up to 52 positions; however, if the SKU description is truncated, you can display the rest by putting your cursor in the field and advancing it to the right. Item description: alphanumeric, 40 positions; display-only. SKU description: alphanumeric, 40 positions; display-only. |
Order qty |
The ordered quantity for the order detail line. This field is used for all order types. Numeric, 5 positions; display-only. |
For each Order Broker History record: |
|
Date/Time |
The date and time when the request was sent to the Order Broker, or when the response was received in CWSerenade. Date: numeric, 6 positions (MM/DD/YY format); display-only. Time: numeric, 6 positions (HH:MM:SS format); display-only. |
Transaction type |
The type of activity that occurred. Possible transaction types are: A - Send Order Request = CWSerenade sent the initial submit order message to the Order Broker (brokered backorders). B - Receive Order Response = CWSerenade received the order response message from the Order Broker (brokered backorders). C - Send Status Request = CWSerenade sent an request to the Order Broker to inquire about the order’s current status. D - Receive Status Response = CWSerenade received the status inquiry response message from the Order Broker. M - Maintenance Transaction = You canceled the brokered backorder or store pickup request. You can cancel a brokered backorder either through order maintenance, or by canceling the Order Broker request itself (but not the order line) at the Work with Order Broker Screen; however, you can only cancel a store pickup request through order maintenance. E - Send Update Request = CWSerenade sent a status update request message to the Order Broker. F - Receive Update Response = CWSerenade received the status update response message from the Order Broker. For more information: See Sample Order Broker Messages for examples of the different messages generated or received by CWSerenade as part of the Order Broker integration. Alphanumeric, 25 positions; display-only. |
Status |
The current status of the Order Broker request.The description is to the right. Possible statuses are described at the Order Broker Status Summary Table. Alphanumeric, 1 position; display-only. |
Fulfilling location |
See the Order Broker Fulfilling Location for a discussion. Alphanumeric, 50 positions; optional. |
Qty |
The quantity of the Order Broker line at the time of the activity. Might be less than the ordered quantity if this is a brokered backorder, the Use Split Order (L56) system control value is selected, and the Allow Split Order and Allow Split Line preferences in Locate are also selected. See the Use Split Order (L56) system control value for a discussion. Numeric, 5 positions; display-only. |
Note: The links to the Document Management Screen, Forms Management Screen, and Job Management Screen are not available at this screen.
Display Order Broker History Detail Screen
Purpose: Use this screen to review the details of Order Broker activity, including any error messages received from the Order Broker.
How to display this screen: Click the Date/Time field for a record at the Display Order Broker History Screen.
Field |
Description |
Order # |
The order number and ship-to number related to the Order Broker request. The order number is separated from the ship-to number by a hyphen. Order number: numeric, 8 positions; display-only. Ship-to number: numeric, 3 positions; display-only. |
Line # |
The sequence number in the Order Detail table that identifies the order line to be fulfilled through the Order Broker integration. The sequence number might differ from the order line number displayed in order maintenance or order inquiry if, for example, you deleted or canceled one of the previous lines on the order. Numeric, 5 positions; display-only. |
Item/SKU |
The item and SKU to be fulfilled through the Order Broker integration. Item: alphanumeric, 12 positions; display-only. SKU: alphanumeric, three 4-position fields; display-only. |
Item/SKU description (unlabeled field to the right of the Item/SKU) |
The description of the item and SKU. Note: The description of the SKU may be truncated if it exceeds the length of the field; however, if the SKU description is truncated, you can display the rest by putting your cursor in the field and advancing it to the right. Item description: alphanumeric, 40 positions; display-only. SKU description: alphanumeric, up to 15 positions; display-only. |
Date |
The date when the request was sent to the Order Broker, or when the response was received in CWSerenade. Numeric, 6 positions (MM/DD/YY format); display-only. |
Time |
The time when the request was sent to the Order Broker, or when the response was received in CWSerenade. Numeric, 6 positions (HH:MM:SS format); display-only. |
Transaction type |
The type of activity that occurred. Possible transaction types are: A - Send Order Request = CWSerenade sent the initial submit order message to the Order Broker. B - Receive Order Response = CWSerenade received the order response message from the Order Broker. C - Send Status Request = CWSerenade sent an request to the Order Broker to inquire about the order’s current status. D - Receive Status Response = CWSerenade received the status inquiry response message from the Order Broker. M - Maintenance Transaction = You canceled the brokered backorder or store pickup request. You can cancel a brokered backorder either through order maintenance, or by canceling the Order Broker request itself (but not the order line) at the Work with Order Broker Screen; however, you can only cancel a store pickup request through order maintenance. E - Send Update Request = CWSerenade sent a status update request message to the Order Broker. F - Receive Update Response = CWSerenade received the status update response message from the Order Broker. For more information: See Sample Order Broker Messages for examples of the different messages generated or received by CWSerenade as part of the Order Broker integration. Alphanumeric, 25 positions; display-only. |
Status |
The current status of the Order Broker request.The description is to the right. Possible statuses are described at the Order Broker Status Summary Table. Alphanumeric, 1 position; display-only. |
Fulfilling location |
See the Order Broker Fulfilling Location for a discussion. Alphanumeric, 50 positions; optional. |
Error |
The error, if any, received from the Order Broker. The error message is truncated if it exceeds 30 positions. An error of Null response from Locate indicates that the Locate Account (K49) system control value is not set correctly. See Troubleshooting the Order Broker Integration and the Locate Operations Guide for more information on possible errors. Alphanumeric, 30 positions; display-only. |
Note: The links to the Document Management Screen, Forms Management Screen, and Job Management Screen are not available at this screen.
Canceling a Brokered Backorder Request
Overview: Your options in canceling a brokered backorder request in CWSerenade are:
• Cancel the brokered backorder request and fulfill through CWSerenade: to return the order line to standard backorder and fulfillment processing in CWSerenade, use the cancel option from the Work with Order Broker Screen.
• Cancel both the brokered backorder request and the order line itself: to prevent the order line from shipping to the customer, use the:
• Cancel option at the Work with Order Lines Screen for an order line: cancels just the selected order line. If you enter a different cancel quantity at the Enter Cancel Reason Window, any remaining uncanceled quantity returns to standard backorder and warehouse processing in CWSerenade.
• Cancel Order option at the Work with Order Screen in Order Maintenance or Work with Order Lines Screen: cancels the entire order.
Important: Before canceling a brokered backorder request, it is important to confirm that the assigned fulfilling location is not in the process of shipping it. Even if the current status in CWSerenade indicates that the order is not in the process of fulfillment, depending on the setting of the Order Broker Status Update Interval (K10) this information could be out of date.
Secured feature: The Cancel Order Broker Lines (B19) secured feature controls the authority to cancel a brokered backorder. If you do not have authority under this secured feature:
• the Cancel option is not available at the Work with Order Broker Screen
• you cannot cancel a brokered backorder line in order maintenance
• if you select the Cancel Order option in order maintenance, CWSerenade does not cancel any brokered backordered lines and displays an error message: Not authorized to cancel Order Broker line.
Note: You cannot use the e-commerce cancel request message to cancel a backordered line assigned to the Order Broker. See E-Commerce Cancel Process Overview for background.
Confirm Order Broker Cancel Window
How to display this window: Select Cancel for:
• an Order Broker request at the Work with Order Broker Screen
• in order maintenance:
• a backordered order line assigned to the Order Broker
• an order that includes a backordered order line assigned to the Order Broker
Cancel option available? The Cancel option is available only if you have authority under the Cancel Order Broker Lines (B19) secured feature and if the Order Broker request has not already been shipped or submitted for cancellation, it is not in error, and the Order Broker has not indicated that it is unfulfillable.
Field |
Description |
Status |
The current status of the Order Broker request. A brokered backorder request is eligible for cancellation only if its status is: • A - Accepted = The assigned fulfilling location has accepted the order. • K - Acknowledged = The Order Broker has received the order request, assigned a request ID, selected a fulfilling location, and created the order in its database. • P - Polled = The assigned fulfilling the location has polled the Order Broker for new orders and been notified of this order. • R - Ready = The request is ready to be sent to the Order Broker, but the BROKER process has not yet generated the request message. • W - Waiting = The order request message has been sent to the Order Broker, but CWSerenade has not yet received the response. |
Item/SKU |
The backordered item and SKU to be fulfilled through the Order Broker. Item: alphanumeric, 12 positions; display-only. SKU: alphanumeric, three 4-position fields; display-only. |
Fulfilling location |
The code identifying the store location assigned to fulfill the backorder. In the case of a retail pickup or delivery order, this is the CWSerenade warehouse. See the Order Broker Fulfilling Location for a discussion. Alphanumeric, 50 positions; optional. |
Completing this screen: Click OK to submit.
Updates at accept: When you confirm the cancellation:
• An Order Broker History message tracks the activity. The Transaction type is M - Maintenance Transaction.
• The order detail line is updated immediately. If you cancel the Order Broker request but not the order line itself, the Drop ship flag and Printed quantity are cleared, and the order line returns to standard backorder processing.
• Order Broker status change:
• If the order has not yet been sent to the Order Broker (the status of the Order Broker request is R (ready), the status of the Order Broker request changes to C (closed). No further updates take place.
• If the order has been sent to the Order Broker (the status of the Order Broker request is W (waiting), K (acknowledged), P (polled), or A (accepted): the status of the Order Broker request changes to Y (pending cancel). Once the BROKER job receives confirmation of the cancellation from the Order Broker, it changes the status of the Order Broker request to Z (canceled), and writes an Order Transaction History message (for example, Ln#: 2 Cancel Acknowledged by Broker).
Status update message: The status update message includes the cancel reason code and description. See the Cancel Request Message Sample (Brokered Backorder or Store Pickup) for information about the fields submitted to Locate for the cancellation of a brokered backorder.
Printing the Order Broker Aging Report
Purpose: Use the Order Broker Aging Report to review order lines that have been assigned to the Order Broker for fulfillment.
How to display this window: Select Print at the Work with Order Broker Screen.
Field |
Description |
Status |
Optionally, select a status to include Order Broker records that are currently in this status, or leave this field unselected to include records regardless of status. Statuses that are eligible for selection are: • A (Accepted) = Brokered backorder or store pickup: The location assigned to fulfill the order has accepted it. • F (Picking) = Retail pickup, delivery, or ship-to-store: The pick slip has been printed. (Status in Locate is New_Order or Picked). • I (In Process) = Retail pickup or delivery: The order was received from the Order Broker and created without error. (Status in Locate is Accepted.) • J (Rejected) = • Retail pickup or delivery: The order was sold out after creation in CWSerenade. • Store pickup: The selected store location has rejected the order. • K (Acknowledged) = Brokered backorder or store pickup: The Order Broker has received the order request, assigned a request ID, selected a fulfilling location, and created the order in its database. (Status in Locate is New_Order.) • L (Partial Fulfill) = Retail pickup, ship-to-store, or store pickup: The customer has picked up one or more items on the order, but not the complete order. (Status in Locate is Partially Fulfilled.) • N (New) = Retail pickup or delivery: The order was received from the Order Broker but is in error. (Status in Locate is Polled.) • P (Polled) = Brokered backorder or store pickup: The assigned fulfilling location has polled the Order Broker for new orders and been notified of this order. (Status in Locate is Polled.) |
|
• R (Ready) = • Brokered backorder: The request is ready to be sent to the Order Broker, but the BROKER process has not yet generated the request message. • Store pickup: CWSerenade attempted to send the order to the Order Broker, but Locate has not responded. In this case, CWSerenade retains the order information in the Store Pickup tables until communication with Locate resumes. • S (Received by Store) = Retail pickup or ship-to-store: The order has been received by the store location but not yet picked up by the customer. (Status in Locate is Received.) • T (In Transit) = Retail pickup or ship-to-store: You have confirmed shipment of the order to the store. (Status in Locate is Intransit.) • W (Waiting) = Brokered backorder: The request message has been sent to the Order Broker, but the response has not yet been received. • Y (Pending Cancel) = • Brokered backorder: You have canceled the order line (including the Order Broker request), or you have canceled just the Order Broker request at the Work with Order Broker Screen, but you have not yet received a confirmation of the cancellation from the Order Broker. • Store pickup: You have canceled the order through order maintenance, but have not yet received the confirmation of the cancellation from the Order Broker. |
|
Note: You cannot include Order Broker records on the report if their status is Unfulfillable (U), Closed (C), Completed (X), or Error (E). Optional. |
Fulfilling location |
Optionally, select a single store location, or leave this field blank to select records regardless of fulfilling location. This information is from Work with Store Cross Reference (WSCR). See the Order Broker Fulfilling Location for a discussion. Alphanumeric, 50 positions; optional. |
Older than |
Optionally, enter a number of days to have the report include Order Broker records only if their age exceeds this number, or leave this field blank to select records that are at least two days old. Note: It is not possible to include Order Brokers from the current or previous day on the report. Only records that are at least two days old are eligible for selection. Numeric, 5 positions; optional. |
Note: The Order Broker Aging Report is accessible at the Document Management Screen. It is not available by selecting a submitted job at the Job Management Screen.
| Order Broker Status Summary Table | Contents | SCVs | Search | Glossary | Reports | Solutions | XML | Index | Order Broker Aging Report |
LO01_02 OROMS 5.0 2018 OTN