14 Using the Service Catalog

Use the Services option in the navigation menu to gain insight into the structured product catalog and the services available for users of Cloud Automation Platform (CAP), Oracle Advanced Support Portal (OASP), and Advanced Customer Support (ACS), as explained in the following sections:

• Service Catalog - General Aspects

• Accessing the Services Menu

Service Catalog - General Aspects

The Services menu presents a common look and feel of the service catalog available for users of either CAP and OASP, as well as the ACS services these users are entitled to. Click any of the views on this page for information about the various service categories on offer.

Click Learn more to the right of each service category for a full description of the service category, with information about the scope of the service, your obligations and service assumptions, and the Oracle Managed Cloud policies.

Accessing the Services Menu

The Services dashboard is available at Customer Level, and can be accessed as explained below:

1. Sign in to Oracle Pulse as explained in the Accessing Oracle Pulse section in Chapter 1, "Introduction".

   The Pulse Dashboard is displayed by default.

2. Click Services in the navigation menu.

   The Solution Support Center page opens.