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Oracle® Communications EAGLE Application Processor Alarms and Maintenance Guide
Release 16.3
E96331
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4000000000000040 - Fatal Software Error

A major software component on the EPAP has failed.

Recovery

  1. Restart EPAP software. See Restarting the EPAP Software
  2. Capture the log files on both EPAPs (see Saving Logs Using the EPAP GUI) and contact My Oracle Support (MOS).