4000000000000020 - RMTP Channels Down

Both IP multicast mechanisms are down.

Recovery

1. Check the physical connections between the local server and the Service Module cards on the EAGLE.

   Make sure the connectors are firmly seated.

2. Stop and restart the software on the side that is reporting the alarm (see Restarting the EPAP Software).
3. Capture the log files on both EPAPs (see Saving Logs Using the EPAP GUI) and contact My Oracle Support (MOS).