User Experience

Open UI

Open UI provides the flexibility to design and deploy the application to be specific to business and customer needs. Open UI provides the ability to deliver customized employee-facing applications and secure customer portals.

Redwood UX

Redwood UX for Siebel CRM is a completely new, modern user experience with emphasis on simplicity, clarity, and responsiveness. It is an additional Open UI theme and available as an opt-in feature with no forced migrations.

Adopting Redwood UX for Siebel CRM will unify the user experience across Oracle's portfolio of enterprise technology products.

Task-based UI

Task Based User Interface (TUI) provides an intuitive and efficient interface for users to manage their tasks within the Siebel CRM system. It streamlines workflows, enhances productivity, and improves user adoption through a task-centric approach. The task based UI guides the user in completing a series of steps in a job task.

Mobility

Connect remote sellers and field service professionals with accurate, up-to-date information. Deploy Siebel CRM over smartphones, tablets, and through many other integration options, such as Microsoft Outlook and voice-enabled devices.

Developer experience

Configure your Siebel CRM application from anywhere using a browser with Siebel Web Tools. Developers configure the application using Workspaces, a sandbox that enables you to independently develop and test configurations for true parallel development.

Accessibility

Siebel CRM applications are designed to conform to user accessibility standards set by the leading governing bodies. With many accessibility features, such as keyboard shortcuts and access keys, all users can navigate Siebel CRM elements, such as applets and records, without using a mouse.