Process of Administering Entities Using Siebel Field Service Integration to Oracle Field Service
This section details the tasks that business administrators typically perform to administer Siebel Field Service Integration to Oracle Field Service. Your company might follow a different process according to its business requirements.
Business administration tasks for this integration are divided between the Siebel application and Oracle Field Service. You manage the data that the Siebel application requires for a successful integration (such as basic employee information, address information, and basic schedule information) from the Siebel application.
You can also manage all business administration processes that are specific to Oracle Field Service from Oracle Field Service console.
To administer Siebel Field Service Integration to Oracle Field Service, business administrators perform the following tasks: