Managing Errors by Connection

You can manage errors by the source or target connection in which they occurred. Management tasks consist of viewing the total error count for a connection over a specific time period, discarding all errors for a connection, and viewing more specific error message details by clicking the connection name or the total error count.

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Viewing Errors By Connection Name or the Total Error Count Over a Specific Time Period

You can view errors by connection name or the total number of connection errors that have occurred during a specific time period.

To view errors by connection name or the total number of connection errors that have occurred over a specific time period:
  1. On the Integration Cloud Service toolbar, click Monitoring.
    Description of GUID-89B1CCBE-CF12-4FC8-8944-1829B2824F82-default.png follows
    Description of the illustration GUID-89B1CCBE-CF12-4FC8-8944-1829B2824F82-default.png

  2. In the navigation pane, click Errors, then click Errors By Connection.
    The Errors By Connection page is displayed. Any connection errors that are displayed by default are those that occurred within the selected time period.
  3. From the menu, select the time period for which to display connection errors.
    Any errors that occurred during the specified time period are displayed immediately below the menu. Error details consist of the connection name and the total number of errors that occurred in that connection.
  4. Click the connection name or total error count to access the Error Message Details page. This page provides information about the business identifiers defined in the integration, the instance identifier of the integration, the location of the error, the time at which the error occurred, the audit trail, the specific error message, and other information. For more information about the Error Message Details page, see Managing Errors by Integration Instance.

Discarding Errors by Connection Name

You can discard errors based on the connection in which they occurred. A discarded error message is removed from the Errors By Connection page and can be seen in a discarded state on the Tracking page. You cannot perform any further operations on a discarded message, including recovery. After a certain time period, the error message is permanently deleted from the server.

To discard errors by connection name:
  1. On the Integration Cloud Service toolbar, click Monitoring.
    Description of GUID-89B1CCBE-CF12-4FC8-8944-1829B2824F82-default.png follows
    Description of the illustration GUID-89B1CCBE-CF12-4FC8-8944-1829B2824F82-default.png

  2. In the navigation pane, click Errors, then click Errors By Connection.
    The Errors By Connection page is displayed.
  3. Perform any necessary error filtering by following the instructions in Viewing Errors By Connection Name or the Total Error Count Over a Specific Time Period.
  4. For the connection in which to delete errors, click the Discard button at the far right.
  5. Click Yes when prompted to confirm. This action discards all error messages in that connection.