1/116

Contents

Title and Copyright Information

Preface

• Audience
• Related Resources
• Conventions

1 Getting Started with Integration Cloud Service

• About Oracle Integration Cloud Service
• About Integration Cloud Service Concepts
  • About Oracle Integration Cloud Service Connections
    • Connection Creation
      • Oracle RightNow Cloud
      • Oracle Sales Cloud Adapter
      • Oracle Messaging Cloud Service
      • Oracle Eloqua Cloud
      • Oracle HCM Cloud
      • Salesforce Adapter
      • Oracle ERP Cloud
      • Oracle CPQ Cloud
      • SOAP Adapter
      • REST Adapter
      • NetSuite Adapter
      • Integration Cloud Service Messaging
  • About Oracle Integration Cloud Service Integrations
    • Related Topics
  • About Mappings
    • Mapping Request Data Between Applications
    • Mapping Response Data Between Applications
    • About Mapping Multiple Sources to a Target
  • About Integration Cloud Service Enrichments
  • About Integration Cloud Service Lookups
  • About Integration Cloud Service Packages
  • About Agents and Integrations Between On-Premises Applications and Oracle Integration Cloud Service
• About Monitoring
• About Error Management
• About Business Identifiers for Tracking Fields in Messages
• Starting Integration Cloud Service
• Navigating Integration Cloud Service
• About Oracle Integration Cloud Service Roles and User Accounts

2 Setting Up Oracle Integration Cloud Service

• Before You Begin Setting Up Oracle Integration Cloud Service
• Assigning Administrators
• Managing On-Premises Administrators
  • About On-Premises Administrators
  • Resetting the Password for an On-Premises Administrator
• Requesting an Instance
• Accessing the Service Console
  • About the Service Console URL
  • Setting Up the Host
  • Accessing the Service Console
    • Logging in to the Service Console
• Deleting an Instance

3 Developing Integration Cloud Services

• Typical Workflow for Creating Integration Cloud Services
• Creating Connections
  • Creating a Connection
  • Adding a Contact Email
  • Configuring Connection Properties
    • Specifying the Oracle RightNow Cloud WSDL
    • Specifying the Oracle Sales Cloud Adapter Service Catalog Service WSDL or Event Catalog URL
    • Specifying the Oracle Messaging Service Cloud Service Messaging URI
    • Specifying the Oracle Eloqua Cloud Company Name
    • Specifying the Oracle HCM Cloud Service Catalog Service WSDL or Event Catalog URL
    • Specifying the Salesforce WSDL
    • Specifying the Oracle ERP Cloud Service Catalog Service WSDL or Event Catalog URL
    • Specifying the SOAP Adapter WSDL
    • Specifying the REST Adapter Endpoint
    • Specifying the Oracle CPQ Cloud WSDL
    • Specifying the NetSuite Adapter WSDL
  • Configuring Connection Security
    • Configuring the Connection Security Policy
  • Testing the Connection
  • Editing a Connection
  • Cloning a Connection
  • Deleting a Connection
  • Refreshing Integration Metadata
  • Managing Security Certificates
    • Uploading an SSL Certificate
    • Updating or Deleting an SSL Certificate
• Creating Integrations
  • Creating an Integration
  • Understanding Integration Patterns
  • Importing a Prebuilt Integration
  • Adding a Trigger (Source) Connection
  • Adding an Invoke (Target) Connection
  • Creating an Integration to Publish Messages to Integration Cloud Service
  • Creating an Integration to Subscribe to Integration Cloud Service
  • Adding Request and Response Enrichments
  • Deleting Request and Response Enrichments
  • Creating Routing Paths for Two Different Invoke Endpoints in Integrations
  • Creating Routing Expression Logic in Both Expression Mode and Condition Mode
  • Deleting Routing Paths
• Mapping Integration Cloud Service Data
  • Creating Mappings
  • Modifying Mappings
  • Deleting All Mappings
  • Mapping Faults
  • Adding Customized Mappings to Prebuilt Integrations
  • Removing Customized Mappings from Prebuilt Integrations
  • Regenerating a WSDL File for Integrations
• Creating Lookups
  • Creating a Lookup
  • Adding Adapters to a Lookup
  • Adding Values to a Lookup
  • Cloning a Lookup
  • Deleting a Lookup
• Importing Map Files
  • Importing a Map File into Oracle JDeveloper
  • Importing a Map File into Integration Cloud Service
• Importing and Exporting Components
  • Exporting an Integration
  • Importing an Integration
  • Exporting a Lookup
  • Importing a Lookup
• Assigning Business Identifiers for Tracking Fields in Messages
  • Assigning Business Identifiers
  • Deleting Business Identifiers
• Managing Packages
  • Viewing the Integrations in a Package
  • Importing a Package
  • Exporting a Package
  • Updating a Package
  • Deleting a Package
• Managing Agent Groups and the On-Premises Agent
  • Creating an Agent Group
  • Downloading and Running the On-Premises Agent Installer
  • Creating a Connection with an Agent Group
  • Viewing and Editing Agent Groups
  • Deleting an Agent Group
  • Updating Property Values
• Scheduling Integration Runs
  • Creating an Integration Schedule
  • Starting and Pausing an Integration Schedule
  • Viewing Past and Present Integration Runs
  • Viewing Future Runs
  • Editing an Integration Schedule
  • Deleting an Integration Schedule
  • Monitoring Integration Runs

4 Administering Integration Cloud Service

• Monitoring Integration Cloud Services
  • Viewing the Dashboard
  • Monitoring Integrations
  • Monitoring Activity Streams and Log Files
  • Monitoring Agents
• Managing Integrations
  • Activating an Integration
  • Deactivating an Integration
  • Modifying an Integration
  • Viewing the Trigger, Invoke, and Enrichment Details of an Integration
  • Cloning an Integration
  • Deleting an Integration
  • Reactivating Integrations After Instance Upgrade to View the Latest Business Identifier Tracking Behavior
  • Filtering the Display of Integrations By Type
  • Changing the Time Zone
• Managing Errors
  • Managing Errors by Integration
    • Viewing Errors By Integration Name Over a Specific Time Period
    • Discarding Errors by Integration Name
  • Managing Errors by Connection
    • Viewing Errors By Connection Name or the Total Error Count Over a Specific Time Period
    • Discarding Errors by Connection Name
  • Managing Errors by Integration Instance
    • Viewing Errors by Integration Name, Instance Identifier, Location, or Time of Occurrence Over a Specific Time Period
    • Viewing the Integration Instance in Which Errors Occurred
    • Discarding Errors by Integration Instance
    • Viewing Specific Error Details
    • Viewing the Audit Trail of a Failed Integration Instance
    • Viewing Business Identifiers in Failed Integration Instances
    • Viewing the Message Payload of a Failed Integration Instance
  • Resubmitting Failed Messages
• Managing Business Identifiers for Tracking Fields in Messages
  • Tracking Business Identifiers in Integrations During Runtime
  • Tracking Business Identifiers in Integrations in Which Routing Paths Are Defined
  • Filtering the Display of Business Identifiers in Integrations
  • Viewing an Instance Payload

5 Adapter Configuration Reference

• Configuring Basic Information Properties
  • What You Can Do from the Basic Info Page
  • What You See on the Basic Info Page
    • Where to Go Next
• Configuring Oracle RightNow Cloud Properties
  • Configuring Oracle RightNow Cloud Trigger Request Properties
    • What You Can Do from the Oracle RightNow Cloud Trigger Request Page
    • What You See on the Oracle RightNow Cloud Trigger Request Page
  • Configuring Oracle RightNow Cloud Trigger Response Properties
    • What You Can Do from the Oracle RightNow Cloud Trigger Response Page
    • What You See on the Oracle RightNow Cloud Trigger Response Page
  • Configuring Oracle RightNow Cloud Invoke Operation Properties
    • What You Can Do from the Oracle RightNow Cloud Invoke Operations Page
    • What You See on the Oracle RightNow Cloud Invoke Operations Page
• Configuring Oracle Sales Cloud Properties
  • Configuring Oracle Sales Cloud Trigger Request Properties
    • What You Can Do from the Oracle Sales Cloud Trigger Request Page
    • What You See on the Oracle Sales Cloud Trigger Request Page
  • Configuring Oracle Sales Cloud Trigger Response Properties
    • What You Can Do from the Oracle Sales Cloud Trigger Response Page
    • What You See on the Oracle Sales Cloud Trigger Response Page
  • Configuring Oracle Sales Cloud Invoke Operation Properties
    • What You Can Do from the Oracle Sales Cloud Invoke Operations Page
    • What You See on the Oracle Sales Cloud Invoke Operations Page
• Configuring Oracle Messaging Cloud Service Properties
  • Configuring Oracle Messaging Cloud Service Trigger Operation Properties
    • What You Can Do from the Oracle Messaging Cloud Service Trigger Operations Page
    • What You See on the Oracle Messaging Cloud Service Trigger Operations Page
  • Configuring Oracle Messaging Cloud Service Trigger Message Properties
    • What You Can Do from the Oracle Messaging Cloud Service Trigger Messages Page
    • What You See on the Oracle Messaging Cloud Service Trigger Messages Page
  • Configuring Oracle Messaging Cloud Service Invoke Operation Properties
    • What You Can Do from the Oracle Messaging Cloud Service Invoke Operations Page
    • What You See on the Oracle Messaging Cloud Service Invoke Operations Page
  • Configuring Oracle Messaging Cloud Service Invoke Message Properties
    • What You Can Do from the Oracle Messaging Cloud Service Invoke Messages Page
    • What You See on the Oracle Messaging Cloud Service Invoke Messages Page
• Configuring Oracle Eloqua Cloud Properties
  • Configuring Oracle Eloqua Cloud Invoke Operation Properties
    • What You Can Do from the Oracle Eloqua Cloud Invoke Operations Page
    • What You See on the Oracle Eloqua Cloud Invoke Operations Page
• Configuring Oracle HCM Cloud Properties
  • Configuring Oracle HCM Cloud Trigger Request Properties
    • What You Can Do from the Oracle HCM Cloud Source Request Page
    • What You See on the Oracle HCM Cloud Source Request Page
  • Configuring Oracle HCM Cloud Trigger Response Properties
    • What You Can Do from the Oracle HCM Cloud Trigger Response Page
    • What You See on the Oracle HCM Cloud Trigger Response Page
  • Configuring Oracle HCM Cloud Invoke Operation Properties
    • What You Can Do from the Oracle HCM Cloud Invoke Operations Page
    • What You See on the Oracle HCM Cloud Invoke Operations Page
• Configuring Salesforce Properties
  • Understanding Salesforce Cloud Constraints
  • Configuring Salesforce Trigger Outbound Messaging Properties
    • What You Can Do from the Salesforce Cloud Trigger Outbound Messaging Properties Page
    • What You See on the Salesforce Cloud Trigger Outbound Messaging Properties
  • Configuring Salesforce Trigger Response Properties
    • What You Can Do from the Salesforce Trigger Response Page
    • What You See on the Salesforce Cloud Trigger Response Page
  • Configuring Salesforce Trigger Callback Response Properties
    • What You Can Do from the Salesforce Trigger Callback Response Page
    • What You See on the Salesforce Cloud Trigger Callback Response Page
  • Configuring Salesforce Invoke Operation Properties
    • What You Can Do from the Salesforce Cloud Invoke Operations Page
    • What You See on the Salesforce Invoke Operations Page
  • Configuring Salesforce Invoke Header Properties
    • What You Can Do from the Salesforce Cloud Invoke Headers Page
    • What You See on the Salesforce Invoke Headers Page
  • Performing Salesforce Postconfiguration Tasks
• Configuring Oracle ERP Cloud Properties
  • Configuring Oracle ERP Cloud Trigger Request Properties
    • What You Can Do from the Oracle ERP Cloud Trigger Request Page
    • What You See on the Oracle ERP Cloud Trigger Request Page
  • Configuring Oracle ERP Cloud Trigger Response Properties
    • What You Can Do from the Oracle ERP Cloud Source Response Page
    • What You See on the Oracle ERP Cloud Trigger Response Page
  • Configuring Oracle ERP Cloud Invoke Operation Properties
    • What You Can Do from the Oracle ERP Cloud Invoke Operations Page
    • What You See on the Oracle ERP Cloud Invoke Operations Page
• Configuring Oracle CPQ Cloud Properties
  • Configuring Oracle CPQ Trigger Request Properties
    • What You Can Do from the Oracle CPQ Trigger Request Page
    • What You See on the Oracle CPQ Trigger Request Page
  • Configuring Oracle CPQ Trigger Response Properties
    • What You Can Do from the Oracle CPQ Trigger Response Page
    • What You See on the Oracle CPQ Trigger Response Page
  • Configuring Oracle CPQ Invoke Operation Properties
    • What You Can Do from the Oracle CPQ Invoke Operations Page
    • What You See on the Oracle CPQ Invoke Operations Page
• Configuring SOAP Adapter Properties
  • Configuring SOAP Adapter Trigger Operation Properties
    • What You Can Do from the Oracle SOAP Adapter Trigger Operations Page
    • What You See on the Oracle SOAP Adapter Trigger Operations Page
  • Configuring SOAP Adapter Invoke Operation Properties
    • What You Can Do from the SOAP Adapter Invoke Operations Page
    • What You See on the SOAP Adapter Invoke Operations Page
• Configuring REST Adapter Properties
  • Configuring REST Adapter Basic Information Properties
    • What You Can Do from the REST Adapter Basic Info Page
    • What You See on the REST Adapter Basic Info Page
  • Configuring REST Adapter Request Parameters Properties
    • What You Can Do from the REST Adapter Request Parameters Page
    • What You See on the REST Adapter Request Parameters Page
  • Configuring REST Adapter Request Properties
    • What You Can Do from the REST Adapter Request Page
    • What You See on the REST Adapter Request Page
  • Configuring REST Adapter Response Properties
    • What You Can Do from the REST Adapter Response Page
    • What You See on the REST Adapter Response Page
• Configuring NetSuite Adapter Properties
  • Configuring NetSuite Adapter Invoke Operation Properties
    • What You Can Do from the NetSuite Adapter Invoke Operations Page
    • What You See on the NetSuite Adapter Invoke Operations Page
• Configuring Trigger Integration Cloud Service Messaging
  • What You Can Do from the Trigger Oracle Integration Cloud Service Messaging Page
  • What You See on the Trigger Oracle Integration Cloud Service Messaging Page
• Reviewing Configuration Values on the Summary Page
  • What You Can Do from the Summary Page
  • What You See on the Summary Page