Managing Errors by Integration

You can manage errors by the integration in which they occurred. Management tasks consist of viewing the total error count for an integration over a specific time period, discarding (removing) all errors for an integration, and viewing more specific error message details by clicking the integration name or the total error count.

Topics

Viewing Errors By Integration Name Over a Specific Time Period

You can view errors by integration name over a specific time period.

To view errors by integration name or the total number of integration errors that have occurred over a specific time period:
  1. On the Integration Cloud Service toolbar, click Monitoring.
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    Description of the illustration GUID-89B1CCBE-CF12-4FC8-8944-1829B2824F82-default.png

  2. In the navigation pane, click Errors.
    The Errors By Integration page is displayed. Any integration errors that are displayed by default are those that occurred within the selected time period.
  3. From the menu, select the time period for which to display integration errors.
    Any errors that occurred during the selected time period are displayed immediately below the menu. Error details consist of the integration name and the total number of errors that occurred in that integration.
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    Description of the illustration GUID-E0A1FB65-72D3-43E6-819C-9E8F9622D95E-default.png

  4. Click the integration name or total error count to access the Error Message Details page. This page provides information about the business identifiers defined in the integration, the instance identifier of the integration, the location of the error, the time at which the error occurred, the audit trail, the specific error message, and other information. For more information about the Error Message Details page, see Managing Errors by Integration Instance.

Discarding Errors by Integration Name

You can discard errors based on the integration in which they occurred. A discarded error message is removed from the Errors By Integration page and can be seen in a discarded state on the Tracking page. You cannot perform any further operations on a discarded message, including recovery. After a certain time period, the error message is permanently deleted from the server.

To discard errors by integration name:
  1. On the Integration Cloud Service toolbar, click Monitoring.
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    Description of the illustration GUID-89B1CCBE-CF12-4FC8-8944-1829B2824F82-default.png

  2. In the navigation pane, click Errors.
    The Errors By Integration page is displayed.
  3. Perform any necessary error filtering by following the instructions in Viewing Errors By Integration Name Over a Specific Time Period.
  4. For the integration in which to discard errors, click the Discard button at the far right. For synchronous integrations, the Discard button is not visible.
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    Description of the illustration GUID-DA005636-8346-4EEB-96B5-42E42E30BF52-default.png

  5. Click Yes when prompted to confirm. This action discards all error messages in all instances of that integration.