5.3 Customer Administrator Tasks

The following table lists the tasks that a Customer Administrator is allowed to perform. Detailed instructions are provided in a demonstration video of each task.

Table 5.1 Overview of Customer Administrator Tasks

Task Description

Links

Initial log in

Review the initial login sequence to Oracle Enterprise Manager, where you change the initial password and set accessibility preferences.

video: initial log in

Change a password

Learn how to change the Customer Administrator password when you are logged in as the Customer Administrator.

video: changing the customer adminitrator password

Prepare the Software Library

Learn how to create a referenced location, from which you can gather resources, and how to create a folder in the software library, as a way to control access for users and resources.

video: prepare the software library

related documentation:

Create a template component

Learn about creating a template component by adding a referenced template file to a folder in the software library. Once in the software library, the template can be deployed to users.

video: create a template component

related documentation: related documentation

Create an assembly component

Learn about creating an assembly component by adding a referenced assembly file to a folder in the software library. Once in the software library, the assembly can be deployed to users.

video: create an assembly component

related documentation: related documentation

Create an ISO component

Learn about creating an .iso component by adding a referenced .iso file to a folder in the software library. .iso files must be converted to templates before they can be deployed to users.

video: create a ISO component

related documentation: Creating a Template Component

Create a template from an ISO file

Learn how to create a VM from an .iso component, save that component as a template, and then share the template with specific users or roles.

video: create a template from an ISO file

related documentation:

Publish and import virtualization components

Learn how to publish Software Library component to the Self Service portal, and how to import components into zones.

video:publish and import virtualization component

Define a machine size

Learn how to define a machine size for Cloud users by choosing a preconfigured size of CPUs, memory, and storage, or creating a custom size.

video:define a machine size

related documentation: related documentation

Configure request settings

Learn how to configure the default settings for self-service portal users, including limiting request durations, and network restrictions.

video:configure request settings

related documentation: Setting Up the Self Service Portal (step 2)

Assign quota to a role

Learn how to assign resource quota, zones, and networks to specific roles.

video:assign a quota to a role

related documentation: Setting Up the Self Service Portal (steps 3 and 4)

Monitor a network profile

Learn how to view network details that are not visible to self service users, such as IP addresses, DNS servers, and domain names.

video:monitor a network profile

related documentation: Creating a Network Profile

Assess failed jobs

Learn how to find a failed job by user, and view the errors related to the failure.

video:assess failed user jobs

Create a chargeback plan

Learn how to set up chargeback plans, assign users to cost centers, and associate cost centers with chargeback plans so that charges for IaaS resources can be collected from consumers.

video:configuring chargeback

related documentation:

Best practices for virtual machine configuration

Learn how to change memory, CPU, network, or storage settings for a VM, and in what cases you need to shut down the VM for changes.

video:best practices for VM configuration

related documentation: Editing a Guest Virtual Machine