The Active Services Section

Use the Active Services section in the dashboard to view your services within a specific account or identity domain by selecting a value from the Identity Domain list.

The following table describes the key elements shown on the Active Services section of the Infrastructure Classic Console or Applications Console.

Element Description

Cloud Services strip

This strip displays your account summary. When there are more than 5 items in the summary, you can scroll horizontally to view them by clicking the dots at the bottom of the account summary strip.

Account summary includes the following depending on the account or service type:

  • Free Oracle Cloud Promotions: Credit promotion is indicated by a flag. Hover over the credit amount to view your promotion details. Remaining amount/credits and days left in your promotion are also displayed. Click on the amount to view the Usage page. Click the Upgrade to Paid link to upgrade your promotion to a paid account.

  • Universal Credits: Indicated by the label, IaaS/PaaS. Displays the remaining credits/balance and the subscription period.

  • Service Entitlements: Displays overage charges to date, if any, for service entitlements. Click the value to open the Usage page.

    Resource usage is also shown for service entitlements. Only purchased resources with less than 50% of the remaining balance are displayed in this section. Click the value to open the Resource Quotas page.

  • Oracle Cloud Platform for Oracle SaaS: The number of users or employees you purchased is displayed here. For example, 1000 users.

  • Prepaid Metered Services: For prepaid metered services, credit balances per service category are displayed. Click the value to open the Usage page.

  • Government Subscriptions: For government service entitlements, as some resources are metered hourly, the credit balance is defined for each month and the current active period is displayed here.

  • Nonmetered Services: Displays each purchased resource and its remaining balance. Click the value to open the Resource Quotas page.

If the amount displayed exceeds the space available, it is displayed as an ellipsis. Hover over it to see the full value.

Note that the expired purchase amounts are excluded from the displayed values.

Service tiles

Display the service name and instance counts for up to 3 instance status categories. For some services, a short display name of the service type is displayed. Services within the same entitlement have the same subscription ID and are displayed on the tile along with the description, if any. To change this description, click on the subscription ID and enter your text.

You can also change the order of the tiles displayed on the dashboard. Hover over the tile, click the dots at the top of the tile, and drag the tile to the desired location on the dashboard. The display order of the tiles is remembered by the system, but, only for the services selected for display in the Customize Dashboard dialog box.

Use the + or – icons to expand or collapse the tiles.

A status icon indicates the state of the service. For example, a tick mark (in green) indicates that the service is in active state.

Instance status is indicated by color:
  • Active, ready, running, or soft-terminated instances (Green)

  • Instances that are new or not active. For example, Initialized, disabled, failed, or termination-in-progress (Yellow)

  • Canceled, terminated, suspended, corrupted, or unreachable instances (Red).

If the count is zero for any instance status category, then its category is not displayed on the tile.

Hover over specific instance status category count to see the breakdown of status values.

For nonmetered services, an instance count of 1 is always displayed, and in appropriate color, based on the service status.

Services that are reclaimed or pending reclaim are also displayed on the dashboard but you can’t view their corresponding service detail pages.

Menu icon

Click the Action icon on the service tile to select options for:

Only actions that you can perform as a service administrator are available from the menu.

select metrics

Click this icon to open the Select Content dialog box and select the metrics to be displayed on the tile. Metrics are organized into collapsible sections such as Billing Metrics, Business Metrics, or Monitoring Metrics (if available). Expand the sections as required to select specific metrics. Instances that do not have any recent usage data are not displayed when you select monitoring metrics.

Typically, you can select up to 4 metrics. For some services, you can only select up to 2 to 3 metrics, or up to the maximum number defined for them.

Metric data is displayed according to the time zone set in the Preferences dialog box. If a time zone isn’t specified, metrics are displayed according to the browser’s time zone.

Note: If a service has fewer than 2 metrics, then this icon is disabled. For test instances, a test flag is displayed.

To view metrics within the service tile, expand the tile. Click the name of the metric graph to view historical usage details. You can’t view the details of purged or deleted services or entitlements.