1. Administering Oracle Content and Experience Cloud
  2. Integrate the Service
  3. Understand Integrations

Understand Integrations

Oracle Content and Experience Cloud can be integrated multiple ways with applications that your organization relies on to be successful in day-to-day operations.

Note:

Some of these features are currently unavailable if you have a Universal Credits subscription.

For example, your sales portal could associate each sales opportunity with its own shared folder and conversations in Oracle Content and Experience Cloud to give your sales team quick, easy, and contextual access to the latest content and discussions. No more outdated or missing information when you need it.

  • As an Oracle Platform as a Service (PaaS) offering, Oracle Content and Experience Cloud works seamlessly with other Oracle Cloud services. And the developer platform lets you integrate your custom applications through REST APIs and embeddable user interfaces. See Use the REST APIs, Sites SDK, and Content Delivery SDK and Embed the Web Interface.

  • Cross-Origin Resource Sharing (CORS) allows a web page to make requests such as XMLLHttpRequest to another domain. If you have a browser application that integrates with Oracle Content and Experience Cloud but is hosted in a different domain, add the browser application domain to Oracle Content and Experience Cloud’s CORS origins list. See Enable Cross-Origin Resource Sharing (CORS).

  • Oracle Content and Experience Cloud includes a proxy service, so that you can use REST services which have Cross-Origin Resource Sharing (CORS) limitations or require service account credentials. See Configure Proxy Service Settings.

    Note:

    This feature is currently unavailable if you have a Universal Credits subscription.

  • You can use Application Integration Framework (AIF) to create your own custom applications to change the menu options your users see, add pop-up dialogs as needed, and evaluate data being entered into forms. See Manage Custom Applications.

  • If you just want to display content from Oracle Content and Experience Cloud in another web application, you can specify a list of domains where the content is allowed to be embedded. See Embed Content in Other Domains.

  • With sites integration, your users can easily create and publish websites. All site assets stay secure in Oracle Content and Experience Cloud, always current and timely. See Configure Sites and Assets Settings.

  • When integrating with Oracle Process Cloud Service, you can automate business-driven, company-specific processes, such as employee on-boarding or IT service requests, and incorporate those processes into Oracle Content and Experience Cloud. See Integrate with Oracle Process Cloud Service.

  • You can integrate with Oracle Eloqua Cloud Service to plan and execute automated marketing campaigns while delivering a personalized customer experience for your prospects. See Integrate with Oracle Eloqua Cloud Service.

    Note:

    This feature is currently unavailable if you have a Universal Credits subscription.

  • Integrate Oracle Visual Builder Cloud Service (VBCS) to rapidly create web and mobile applications with minimal to no coding. See Integrate with Oracle Visual Builder Cloud Service.

  • You can integrate Oracle Policy Automation (OPA) to implement online ‘interview” scenarios, such as feedback for troubleshooting or eligibility assessments for services. See Integrate with Oracle Policy Automation.

  • Integrate with Oracle Cobrowse Cloud Service to enable users to share screens or initiate a cobrowsing session with another person. See Integrate with Oracle Cobrowse Cloud Service.

  • When Oracle Content and Experience Cloud is used with Oracle WebCenter Content, you have a truly comprehensive hybrid enterprise content management solution, with a unified ECM infrastructure and security from a single vendor.