Trigger Streaming API Page

Select the platform events and change data capture events to use with the Salesforce Adapter.

If you selected Streaming API on the Action Page, the following options are displayed. Select the option appropriate to your integration requirements in the Select a streaming event type field.

• Subscribe to platform events published on Salesforce.com

  Select to receive event notifications from the Salesforce application based on the events you defined in Salesforce.com.

  You must have already defined the platform events in Salesforce.com. See Define Your Platform Event.

• Subscribe to change data capture events published on Salesforce.com

  Select to receive change event notifications, whenever a data change in Salesforce occurs, for the entities (business objects) you selected in Salesforce.com

  You must have already selected the change data capture events in Salesforce.com. See Select an Entity (Business Object).

  Note:

  The Salesforce Adapter does not support the Overflow event.

Subscribe to platform events published on Salesforce.com

Element	Description
Select a platform event	Displays the list of platform events you defined in Salesforce.com. Select the platform event to receive notifications from the Salesforce application. Note: For a new integration, the Salesforce Adapter receives event notifications from the last 72 hours for the selected platform event channel because the subscription occurs with replayId set to -2. For an existing integration, which was inactive for the last 72 hours or more and then activated again, it receives only new platform events for the subscribed channel because the subscription occurs with replayId set to -1.
Filter by: *<KEYWORD>*	Type a keyword or the initial letters of the event to filter the display of names in the list.

An implementation pattern using platform events is provided. See Synchronize Salesforce Platform Event Notifications (or Messages) With ServiceNow Incidents.

Subscribe to change data capture events published on Salesforce.com

Element	Description
Select a change event type	Select one or both options: Normal: Select to receive the common change events notifications whenever a data change in Salesforce occurs. Gap: Select this option if you want to receive gap event notifications. Gap events are generated instead of change events in special situations. See Gap Events.
Select a change type	Create: Select to receive notifications whenever a new record is created under the selected entity. Update: Select to receive notifications whenever a record is updated under the selected entity. Delete: Select to receive notifications whenever a record is deleted under the selected entity. Undelete: Select to receive notifications whenever a record is undeleted under the selected entity.
Select a business object	Displays the list of entities (business objects) you selected in Salesforce.com. Select the business object to receive change event notifications whenever a data change in Salesforce occurs for the selected entity.
Filter by: *<KEYWORD>*	Type a keyword or the initial letters of the event to filter the display of names in the list.