Typical Workflow for Troubleshooting Problems

Here are the common tasks for troubleshooting problems.

Task Description More Information
Select the entity or entities that you want to troubleshoot. View log data pertaining to a specific entity or a set of entities. Search Logs by Entities
Select a field and its value to filter the log data. Add or exclude a field in the search query to refine the resultant log data set. Use the Filter-Out Option
Search logs using keywords and phrases. Use keywords and phrases in commands to retrieve log data. Search Logs Using Keywords and Phrases
Filter logs using pinned attributes and field attributes. Use the pinned and field attributes of Oracle Log Analytics to filter log data. Filter Logs by Pinned Attributes and Fields
Analyze the log data. Use the visualization options to organize the log data in a form that helps you to analyze and gain insights. Visualize Data Using Charts and Controls

After you identify the logs that you want to slice and dice, use the visualization options to identify patterns, trends, potential issues, or to determine the root cause for an issue. Here are some of the examples in which such analysis has been done using visualization charts and controls.

Task Description More Information
Detect anomalies. Cluster log events based on a common signature that helps you identify patterns and outliers. See RideShare Application analysis in Clusters Visualization and Example Scenario: Detect Anomalies Using Outliers.
Analyze anomalies. Group the log records based on fields using the link visualization, identify anomalous groups and view them in cluster visualization. See order flow application analysis in Link Visualization.
Perform dynamic log analysis. Use Records with Histogram visualization to explore logs to diagnose and troubleshoot issues at any time. See RideShare Application analysis in Example Scenario: Perform Dynamic Log Analysis.
Analyze access logs. Use link visualization to get meaningful insight into the usage statistics, the popularity of the URLs, the most active users, etcetera from the access logs. See the analysis of Oracle WebLogic Server Access Logs in Perform Advanced Analytics with Link.
Analyze host log trends. Use Bar Chart, Records with Histogram, and Clusters to analyze the logs from your host to proactively monitor the infrastructure of your applications or IT. See Analyzing Host Log Trends to Proactively Monitor Infrastructure (Tutorial icon Tutorial).