Click-Once Deployment

When you deploy the smart client, all necessary components and files are automatically downloaded to your workstation.

After this is complete, your staff can immediately log in and begin configuring and customizing your application. To access the same site in the future, you can launch the client by selecting Start menu > All Programs > RightNow > RightNow your_site. Before deploying the client application, be sure to review the system requirements and the environmental configuration information on our support site (Answer ID 31). The client application is site-based, meaning that a separate client must be deployed for each site you access. However, a single client application can be used to access all interfaces on a single site. Interfaces are added to the client in the same way the client is deployed.

If you are performing a large-scale deployment of B2C Service, see How You Deploy B2C Service to Multiple Staff Members.