Create and Edit Articles
You add, modify, and remove articles using the Authoring features of Knowledge Advanced. You work with content in Knowledge Advanced by creating and maintaining articles.
You add articles to your knowledge base by creating a new article in the appropriate content type and entering required and optional information. An article is analogous to an individual document of a particular type, such as a product FAQ or a solution to a customer incident.
This section discusses the following tasks:
To learn what information you enter to create an article, see How to Enter Content.
To learn how to edit an existing article, see Edit Article Content.
To learn how to adjust article properties, such as publishing options, see Modify Article Properties.